Case Manager – Crisis Accommodation for Young Mums

View all Uniting jobs
Parramatta and Western Suburbs
February 2, 2022

About the Role

This is a full time fixed-term opportunity until June 2022 with likely extension and will be based in the Parramatta LGA 

The Family Specialist, Case Manager position focuses on providing prenatal support to young expectant mothers within crisis supported accommodation. The Family Specialist Case Manager will provide a range of targeted education and support programs to mothers in response to identified needs such as Preparation for Labour and Birth, Newborn Baby Care and Support for new mothers.

The program works with young mums from pregnancy through to 6 months postpartum. The specialist Case Manager will provide a wide range of individual, parent-infant therapies to women and their families.

Specialist Homelessness Service SHS Youth provides crisis supported accommodation with case management, for people aged 16-24 years old, who are homeless or at risk of homelessness. Our services provide 24/7 onsite support and assistance with education, employment, referral into counselling services, health services, living skills and parenting programs.

Duties and Responsibilities include but are not limited to

  • Provide skilled safe, holistic, culturally competent, women-centered care to expectant mothers in collaboration with the multidisciplinary team.
  • Create and facilitate a variety of groups and programs to target expectant mothers within crisis accommodation, ensuring they meet all compliance indicators and regulations
  • Ensure the continuing improvement of the group and individual services delivered by participating in quality improvement processes to promote evidence based, best practice standards.
  • Creation of flyers, calendars, manuals and other printed and digital material regarding available groups
  • Work collaboratively to maintain effective, sustainable relationships with young mothers and their families/significant others to promptly respond to their mental health and prenatal needs 

About You

  • Demonstrated relevant work experience and a minimum Diploma level qualification in a related sector
  • Demonstrated understanding of child protection issues with an ability to assess risk and experience in conducting risk assessments
  • Demonstrated proficiency delivering evidence-based relevant supports to expectant and new parents with perinatal mental health and homelessness issue.
  • Previous experience in working in Perinatal care and with young mothers at risk of homelessness.
  • Ability to provide effective assessment and referral for a variety of issues and facilitate young people’s access to services that will meet their needs.
  • Demonstrated ability to work within a recovery-oriented model, utilising a person/family centred approach.
  • Demonstrated ability and experience in group facilitation
  • Demonstrated experience in liaising with other professionals to develop partnerships and referral pathways.
  • Excellent verbal and written communication skills, including the ability to keep accurate documents
  • Hold the following: First Aid Certificate, current Driver’s License, Working with Children Clearance
  • Training Identify and Respond to Risk of Harm (desirable)

What we offer:

An attractive salary with generous NFP salary packaging benefits, along with professional development and training opportunities in a friendly work environment.

This is your opportunity to promote hope and recovery in peoples lives!

If you have any questions or require further details, then please contact Alex Sullivan on 0466801937 or  Applications close on

Employment with Uniting is subject to satisfactory background checks which include a National Police Check and Reference Check.

Closing date: 11:55pm Wednesday 2nd February 2022


At Uniting we believe vaccination to be the best way to keep our employees and clients safe from COVID-19.  We require all employees to be fully vaccinated against COVID-19 as a condition of employment


Apply Now
February 2, 2022

Sign up to our Newsletter

Get the latest on job opportunities, insights and news to help explore your future

Why are we asking for this? Postcodes help us make sure that the information we send is relevant to you in your area.

Thank you for signing up

We'll keep you updated with the latest on job opportunities, insights and news to help explore your future.