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Australia Post

Social Work & Community Services

You might be surprised to learn how you can build your career with Australia Post.

We’re proud to have a reach across the length and breadth of the country. You probably know us for our red post boxes, but we provide products and services across banking, digital, deliveries and so much more. The opportunities are endless with a career at Australia Post.

Australia Post is one of Australia’s most trusted and iconic brands. We have an incredible story and we’re excited about what the future holds. We employ over thirty thousand people and our deliveries network is huge. With over 4,000 post offices across the country, we’re a staple of every community and we’re relied on by countless businesses. Our posties are one of the most iconic and essential parts of our business. We love our posties and want them to be proud to wear our uniform.

But you might be surprised to learn that we also have one of the best digital teams in Australia. Delighting our customers through amazing digital experiences is what we’re all about. Our team are pushed to innovate and explore new ideas through our Hack Dayz program.

We’re always on the lookout for talented people to join our team. Wherever you enter our business, you’ll join a welcoming bunch of people who care deeply about our purpose. And you’ll enjoy a work-life balance that allows you to thrive.

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Why choose a career at Australia Post?
Why choose a career at Australia Post?
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Why choose Australia Post?

On top of the satisfaction you’ll get from being able to impact the lives of everyone in your community, there are some unique additional benefits that ensure we attract the best talent.

Your future and finances

We believe that investing in the development of our staff is good for business, and offer dedicated career coaching and support for Award staff, plus development programs across the organisation.
You’ll also benefit from discounts on premium memberships for personal and professional development and even on laptops, PCs and phones.

Your health and wellbeing

The safety and wellbeing of our employees is our #1 priority. As well as our practices and training inside the workplace, we have generous paid primary carer leave policies, and the ability to purchase extra annual leave (1-4 weeks, AP only), to ensure you have a good work-life balance.

We also offer benefits such as discounts on health insurance, gym memberships and more.

Our community

We play a significant role in the community – not only through our services, but our support of various organisations and events; from the Big Issue and Midsumma, to sports and technology startups.
And we encourage our staff to do the same, offering programs around workplace giving and volunteering, blood donations and recycling.

What matters to us

We connect people with each other and the world. We unlock opportunities for everyone. Our values are at the centre of everything we do – the decisions we make, the products and services we deliver and how we communicate with each other and our customers.

Trust

Do the right thing. Communities rely on us. We have the courage to speak up, be honest and take responsibility for our actions.

Inclusivity

Respect everyone. Everyone deserves to belong. We ensure people feel respected and included.

Empowerment

Find a way. The world is full of possibility. We challenge ourselves to create a better future for everyone and get the job done.

Safety

Be safe and well. Everyone should feel safe and well in the course of their day. We support and care for each other.

Graduate Program

Over our more than 200-year history, our social purpose and commitment to the community hasn’t changed: to connect people with each other and the world, unlocking opportunities for everyone.

We provide services to more Australians than any other business, and deliver to over 11.9 million addresses across the country. This important role we play in our community means that we deliver much more than parcels and letters.

At the heart of every Australian community, our people are a regular presence to rely on. We’ve always looked for ways to link communities together and listen to what matters to them.

By joining our Graduate Program, you’ll become part of our workforce that’s made up of over 70,000 individuals from all walks of life, with all kinds of interests. But the one we all share is a passion for making things better for every Australian.

Working in a dynamic and supportive culture that values innovation and growth, you’ll see your innovative ideas and thoughts turn into reality, and become part of a genuinely fun and tightknit graduate group.

If you like the sound of this, then you might be the perfect fit for Australia Post.

Are you what we’re looking for?

Our graduates are people who:

  • thrive on working in a fast-paced and changing environment
  • can generate new and innovative ideas and solutions to help drive success in one of the fastest growing markets in Australia
  • are highly motivated and will enrich our diverse workforce

Location

The majority of our graduate roles are based at Australia Post Headquarters in Melbourne CBD, in our five-star green rated building.

Diversity & Inclusion

At Australia Post, we believe diversity drives innovation and we’re proud to have a culture where everyone is valued.

Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It creates a closer connection to our customers and the communities we serve. To us, diversity is about attracting and retaining talented people who bring a broad range of skills, experiences, leadership styles and capabilities.

Eligibility criteria

To be eligible to apply for the Australia Post Graduate Program, you must:

  • have completed your undergraduate or postgraduate studies within the last 3 years, or currently be completing them
  • have Australian citizenship or permanent residency (including New Zealand citizenship) when you apply

How the Australia Post Graduate Program works

As a graduate, you’ll participate in a structured 2-year program, with rotations exposing you to both business-as-usual activities and standalone projects within the stream you apply for.

Application Process

The next intake will be for our 2021 Australia Post Graduate Program. We’re creating an exciting new graduate development program that will focus on the future skills that will change the way we do business at Australia Post. If you’re interested in joining us before then, check out our Jobs page.

  • Before applying, check to see if you’re eligible.
  • To apply for our Graduate Program, you’ll need to fill in and submit our online application form.
  • If your application is successful, you’ll move on to the subsequent stage/s. Click here to check out the recruitment stages.

Graduate Stories

Jessie Fountain – Community Adviser

2015 Graduate Program

“Being in the grad program is a wonderful opportunity. As soon as you enter the organisation, you’ve got this great network of supportive people around you that are going through the same experiences that you are.”

Vivin George – Consumer Services

2017 Graduate Program

“The culture at Australia Post is one that’s really welcoming and really encouraging of grads. There are so many people who want to be your mentors and provide you with their experience and advice.”

Robyn Lambropoulos – Innovation Consultant

2012 Graduate Program

“As a grad coming into Australia Post, I wasn’t a subject matter expert in anything yet really, but everyone that I worked with was really open to understanding and hearing about my perspective.”

There are currently no jobs available

Unfortunately there are currently no positions available at Australia Post, please check back soon.