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Coles

Retail

Coles is one of Australia’s largest retailers, providing a range of fresh food, groceries, general merchandise, liquor and fuel to millions of customers every week.

Owned by Wesfarmers, Coles has more than 106,000 Team Members and a combination of more than 2,400 retail outlets, which include Coles Supermarkets, Coles Express Service Stations, Hotels and Liquor Stores.

Coles’ history in Australia dates back
to 1914 when G.J. Coles opened his
first store in the Melbourne suburb of Collingwood. The business was built on principles of providing value to Australian shoppers, giving families the products they need for a happy, healthy life at prices they could afford. For over 100 years, Coles has continued to deliver great quality products, outstanding customer service and great value to millions of Australians.

Today, our long term commitment to helping Australia grow means we are working towards a sustainable future, forming long lasting relationships with Australian farmers and food producers and supporting local jobs in the retail and food industry.

Coles prides itself on building great careers through a range of innovative personal and career development programs. Pathways include our two graduate programs, apprenticeships
or direct entry to retail operations or support functions. We support people to be the best they can be.

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Meet Christina – Coles

Join our bakery team!

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Our People

1. Cathi Scarce – General Manager Operations, Coles Liquor

I started with Coles in 1992 as a Delicatessen Manager. Since then I have had the opportunity to progress through a number of leadership roles including Store Manager, Regional Manager and State Manager
for supermarkets. 2 years ago I took on
the role of leading 4800 Team Members around Australia for Coles Liquor. We serve over a million customers a week
and the many roles I have had at Coles
has helped me to support my team in delivering a great customer experience. I am also the sponsor of Gender Balance, and am passionate about ensuring all our Team Members are provided with equal opportunity to build great careers at Coles.

2. Nikala Busse – General Manager IT – Supermarkets & Logistics

I joined Coles a little over 5 years ago and have worked in Technology across a variety of roles and parts of our business. In my current role, I am responsible for technology applications in our Supermarkets, Distribution Centres and Transport functions, all with the aim of making sure our customers have a great experience in-store and our Team Members have the right technology support. What I enjoy most about my role is that I get
to work with our Team Members to find ways to continually improve the shopping experience for the millions of customers we serve every week.

3. Fiona Freeman –Regional Manager, Supermarket Operations

As a Regional Manager I am a Leader of 10 Stores, 60 Managers and over 700 Team Members. I have full accountability of ensuring we are creating a customer-first culture, a safe working environment, identifying future talent, developing and coaching managers and supporting the team to achieve our objectives. I joined Coles in 2016 and love coaching and working with my teams to deliver exceptional quality, availability and standards for our customers and creating an environment that our team love to work in.

4. Ami Jay – Finance Manager Operations

When I joined the Coles Finance team in 2013 I supported our property team in helping to evaluate all our new store proposals for Supermarkets, Liquor and Coles Express. Today I work in the Central Operations finance team who are responsible for key activities which help drive our business forward. The exciting things my team get to be a part of include co-ordinating the budget process for all our operational costs nationally and completing store budgets for our 800+ stores. What I love about Coles is the incredibly passionate people and the opportunities are endless.

5. Heidi Begala – Category Manager In Store Cake & Patisserie Goods

I started on the Coles Graduate Program in 2015, in Buying and Trading. On the program, I managed a variety of categories, where my experience across Fresh Produce, Deli and Homecare equipped me with the fundamental skills to become
 a Category Manager. I now manage the In-Store Cake & Patisserie Goods Category in the Bakery Business Unit. I am responsible for delivering a customer-centric cake strategy that delivers innovation, quality and value
to our customers. What I enjoy most
is working closely with our suppliers to build sustainable, long-term strategic partnerships that are commercially rewarding for both businesses, and that also enable us to offer our customers market leading products, at a market leading price.

6. Amber Collins – General Manager Brand and Media

Coles has given me the most extraordinary experiences over my 7 years here. Having come from a traditional Marketing and Advertising background my skill base has now broadened to include competencies such as product development and digital expertise. Now as GM of Brand and Media I enjoy one of the most exciting jobs in the country managing our sponsorships, media, advertising and brand direction.

7. Sophie Wood – Strategic Project Manager (Previous Graduate)

My journey with Coles began in stores as part of our operations team. Since then, I have been fortunate to have worked across a number of other teams including Supply Chain, Central Operations, People and Culture and most recently, Coles Online. What I love about Coles is the opportunity to move around our huge organisation; it means you never stop learning, and you get to work with fantastic Team Members across our business.

8. Laura Minahan – Organisational Development Program Manager

My career with Coles began 4 years ago when I joined as Store support manager. Since then I have had many opportunities and great experiences. I was appointed to run our flagship store in Coburg North which I ran for two years
and was responsible for the day to day operations of a multi-million dollar business and a team of 220! I have moved into our People and Culture team as the Emerging Talent Manager, where I look after our graduate programs. I have 400 graduates across the country! I love the people I interact with in my role and watching our graduates and team grow into successful roles. The best thing about Coles is the development opportunities that are available to you and that you can continually grow your career and develop yourself.

9. Kelly Rodwell – Caretaking Store Manager (Previous Graduate)

I started with Coles two years ago on the Coles Graduate Program. Within this time I have gained a lot of exposure across multiple stores and first hand when it comes to the daily operations of running a store. The training Coles provided gave me the knowledge to further develop my skills in the business to become a store manager. What I enjoy most is working with my team to provide customers with a great experience each and every time they shop.

10. Hayley Eames – Head of Organisational Development

I joined Coles as the Head of People Strategy almost 2 years ago. When I was hired, I was pregnant with my second baby and went on maternity leave just 6 months later. Initially, I was nervous about going on leave so soon but I couldn’t have been made to feel more comfortable by my Manager and team throughout the process. Upon return my role was expanded considerably. I was made the Head of Organisation Development responsible for Leadership, Talent, Performance, Diversity & Inclusion, Engagement, Recognition & Celebration, and our Emerging Talent (Graduate & Intern) Programs.

LGBTI

At Coles, it is important that we continue to ensure that we are building a safe and supportive working environment for all Team Members, regardless of age, disability, race, gender identity, sexual orientation or background. Where Team Members can come to work, perform at their best, be happy, healthy and safe, and go home feeling accepted for who they are.

Coles’ LGBTI (Lesbian, Gay, Bisexual, Transgender, and Intersex) committee, Pride at Coles, are focused on creating a supportive work environment and building great careers for all Team Members by driving awareness and education on important LGBTI topics.

Some other great initiatives that we are focused on at Coles to ensure that we support and encourage a diverse and inclusive workplace include:

  • Empowering and supporting our Team Members to work flexibly
  • Supporting working families through a number of initiatives such as the Coles Paid Parental Leave Scheme and Coles School Holidays Program (operates out of our Store Support Centre in Melbourne and provides discounts for Team Members accessing OSHClub Children Holiday Vacation Care Programs).
  • Promoting Gender Balance across all levels and functions within our organisation
  • Creating an accessible place to work and shop for our Team Members and customers
  • Cultivating a deeper understanding of Aboriginal and Torres Strait Islander culture in our everyday business and mutual respect among all Coles Team Members

Indigenous Programs

At Coles we are committed to ensuring our team represents the communities we serve.

Our Aboriginal and Torres Strait Islander plan highlights our commitment to provide more career opportunities for Indigenous team members throughout our business and to actively develop their careers within the company.

We have a range of opportunities to become a valued member of the Coles team, across many areas of the business. So whatever your passion, Coles has a role that’s right for you.

Cultural Diversity

At Coles, we’re passionate about empowering all our Team Members to access and enjoy the same opportunities, regardless of gender.

We know that a gender diverse workforce is linked to improved organisational performance, attracting and retaining talent and building a better understanding of our customer’s needs.

We are committed to ongoing programs and activities to support the attraction, retention and development of women to build great careers at Coles. These initiatives are centred on solving practicalities that can create unnecessary challenges for Team Members as they look to build their careers; levelling the playing field to ensure that our systems and process provide equal opportunity for all Team Members and nurturing talent to give Team Members the platform to grow and develop.

  • Creating an inclusive workplace is a key priority at Coles. As part of working towards this goal, we are focused on:
    Empowering and supporting our Team Members to work flexibly
  • Supporting working families through a number of initiatives such as the Coles Paid Parental Leave Scheme and Coles School Holidays Program, which operates out of our Store Support Centre in Melbourne and provides discounts for Team Members accessing OSHClub Children Holiday Vacation Care Programs
  • LGBTI inclusion in the workplace
  • Creating an accessible place to work and shop for our Team Members and customers
  • Cultivating a deeper understanding of Aboriginal and Torres Strait Islander culture in our everyday business and mutual respect among all Coles Team Members

Coles

Coles

Team Member

We are looking for like-minded team members who share the same passion to join our new format store located in St Kilda.

St Kilda, VIC
October, 18
Apply Now

Team Member

Retail

Location:
St Kilda, VIC
Closing:
October, 18
Our team members at Coles are passionate about all thing’s food! We take pride in our products and have a real passion for quality, presentation and customer service.
We are looking for like-minded team members who share the same passion to join our new format store located in St Kilda. Our point of difference is the product range in our new look store where customers can buy great quality food and groceries for competitive prices while enjoying exceptional customer service from our passionate team members. If you enjoy a varied and challenging working environment, then this just may be the right fit for you. As a team member, you will cover all areas – from replenishment to fresh produce to service checkouts, making no two days ever the same. You'll also play an important role in making the shopping experience more rewarding for our customers and the local community by providing hints and tips on recipes. As well as delivering great customer service, you'll have flexibility to work across our store trading days, including evenings and weekends, and be fit enough to handle some heavy lifting when required. In return, our doors are wide open for you to build your career with training and development and you'll enjoy great benefits like team member discounts, getaways, entertainment and heaps more! If you love food and love helping people, you'll love this exciting new role - apply now!
Apply Now
October, 18