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Coles

Retail

Coles is one of Australia’s largest retailers, providing a range of fresh food, groceries, general merchandise, liquor and fuel to millions of customers every week.

Owned by Wesfarmers, Coles has more than 106,000 Team Members and a combination of more than 2,400 retail outlets, which include Coles Supermarkets, Coles Express Service Stations, Hotels and Liquor Stores.

Coles’ history in Australia dates back
to 1914 when G.J. Coles opened his
first store in the Melbourne suburb of Collingwood. The business was built on principles of providing value to Australian shoppers, giving families the products they need for a happy, healthy life at prices they could afford. For over 100 years, Coles has continued to deliver great quality products, outstanding customer service and great value to millions of Australians.

Today, our long term commitment to helping Australia grow means we are working towards a sustainable future, forming long lasting relationships with Australian farmers and food producers and supporting local jobs in the retail and food industry.

Coles prides itself on building great careers through a range of innovative personal and career development programs. Pathways include our two graduate programs, apprenticeships
or direct entry to retail operations or support functions. We support people to be the best they can be.

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Industry Videos

Go behind the scenes with our industry career videos to find out more about some of Australia's most popular jobs.

Meet Christina - Coles
Meet Christina - Coles
Join our bakery team!
Join our bakery team!
Join our Graduate Program
Join our Graduate Program
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Our People

Cathi Scarce

General Manager Operations, Coles Liquor

I started with Coles in 1992 as a Delicatessen Manager. Since then I have had the opportunity to progress through a number of leadership roles including Store Manager, Regional Manager and State Manager
for supermarkets. 2 years ago I took on
the role of leading 4800 Team Members around Australia for Coles Liquor. We serve over a million customers a week
and the many roles I have had at Coles
has helped me to support my team in delivering a great customer experience. I am also the sponsor of Gender Balance, and am passionate about ensuring all our Team Members are provided with equal opportunity to build great careers at Coles.

Nikala Busse

General Manager IT – Supermarkets & Logistics

I joined Coles a little over 5 years ago and have worked in Technology across a variety of roles and parts of our business. In my current role, I am responsible for technology applications in our Supermarkets, Distribution Centres and Transport functions, all with the aim of making sure our customers have a great experience in-store and our Team Members have the right technology support. What I enjoy most about my role is that I get
to work with our Team Members to find ways to continually improve the shopping experience for the millions of customers we serve every week.

Fiona Freeman

Regional Manager, Supermarket Operations

As a Regional Manager I am a Leader of 10 Stores, 60 Managers and over 700 Team Members. I have full accountability of ensuring we are creating a customer-first culture, a safe working environment, identifying future talent, developing and coaching managers and supporting the team to achieve our objectives. I joined Coles in 2016 and love coaching and working with my teams to deliver exceptional quality, availability and standards for our customers and creating an environment that our team love to work in.

Ami Jay

Finance Manager Operations
When I joined the Coles Finance team in 2013 I supported our property team in helping to evaluate all our new store proposals for Supermarkets, Liquor and Coles Express. Today I work in the Central Operations finance team who are responsible for key activities which help drive our business forward. The exciting things my team get to be a part of include co-ordinating the budget process for all our operational costs nationally and completing store budgets for our 800+ stores. What I love about Coles is the incredibly passionate people and the opportunities are endless.

Heidi Begala

Category Manager In Store Cake & Patisserie Goods
I started on the Coles Graduate Program in 2015, in Buying and Trading. On the program, I managed a variety of categories, where my experience across Fresh Produce, Deli and Homecare equipped me with the fundamental skills to become
 a Category Manager. I now manage the In-Store Cake & Patisserie Goods Category in the Bakery Business Unit. I am responsible for delivering a customer-centric cake strategy that delivers innovation, quality and value
to our customers. What I enjoy most
is working closely with our suppliers to build sustainable, long-term strategic partnerships that are commercially rewarding for both businesses, and that also enable us to offer our customers market leading products, at a market leading price.

Amber Collins

General Manager Brand and Media
Coles has given me the most extraordinary experiences over my 7 years here. Having come from a traditional Marketing and Advertising background my skill base has now broadened to include competencies such as product development and digital expertise. Now as GM of Brand and Media I enjoy one of the most exciting jobs in the country managing our sponsorships, media, advertising and brand direction.

Sophie Wood

Strategic Project Manager (Previous Graduate)
My journey with Coles began in stores as part of our operations team. Since then, I have been fortunate to have worked across a number of other teams including Supply Chain, Central Operations, People and Culture and most recently, Coles Online. What I love about Coles is the opportunity to move around our huge organisation; it means you never stop learning, and you get to work with fantastic Team Members across our business.

Laura Minahan

Organisational Development Program Manager
My career with Coles began 4 years ago when I joined as Store support manager. Since then I have had many opportunities and great experiences. I was appointed to run our flagship store in Coburg North which I ran for two years
and was responsible for the day to day operations of a multi-million dollar business and a team of 220! I have moved into our People and Culture team as the Emerging Talent Manager, where I look after our graduate programs. I have 400 graduates across the country! I love the people I interact with in my role and watching our graduates and team grow into successful roles. The best thing about Coles is the development opportunities that are available to you and that you can continually grow your career and develop yourself.

Kelly Rodwell

Caretaking Store Manager (Previous Graduate)
I started with Coles two years ago on the Coles Graduate Program. Within this time I have gained a lot of exposure across multiple stores and first hand when it comes to the daily operations of running a store. The training Coles provided gave me the knowledge to further develop my skills in the business to become a store manager. What I enjoy most is working with my team to provide customers with a great experience each and every time they shop.

Hayley Eames

Head of Organisational Development
I joined Coles as the Head of People Strategy almost 2 years ago. When I was hired, I was pregnant with my second baby and went on maternity leave just 6 months later. Initially, I was nervous about going on leave so soon but I couldn’t have been made to feel more comfortable by my Manager and team throughout the process. Upon return my role was expanded considerably. I was made the Head of Organisation Development responsible for Leadership, Talent, Performance, Diversity & Inclusion, Engagement, Recognition & Celebration, and our Emerging Talent (Graduate & Intern) Programs.

Rewards & Benefits

Paid Parental Leave

At Coles we are proud to support working families build great careers by offering 12 weeks of paid Parental Leave for primary care givers and 1 week of paid leave for secondary care givers. Paid Parental Leave is available to our permanent full-time and part-time team members with a minimum of 12 months continuous service.

mycoles

Meet mycoles – a website that our team can access anytime, anywhere. It’s designed to save you lots with great deals on health, finance, telecommunications and leisure. We’re constantly reviewing our benefits to get the best deals for our team. So whether you’re into travel, restaurants, movie tickets or electronics, there’s going to be great discounts for you!

And it gets better! If you work in our stores, you can plan your weekend anytime, anywhere with access to rosters and payslips through mycoles!

Anytime, Anywhere

Your mycoles card will not only provide you with discounts at Coles (on your weekly grocery shop!) you also get discounts to other Wesfarmers stores, such as Liquorland, Kmart, Officeworks and Target.

Recognition & Celebration

We know it’s important to recognise the efforts and achievements of our team members. That’s why we have a number of ways to say ‘thank you’, and everyone can get in on the act, even our customers.

Service Recognition

Experience matters. That’s why we celebrate the anniversary milestones of our team. When a team member hits 5 years of service, and every 5 years thereafter, they are awarded a special name badge and special celebration of their time of service.

Thank You Cards

Use Thank You Cards to recognise and celebrate colleagues who really make a difference to their customers, store, team, or the community. Being recognised by peers or leaders makes us feel valued, empowered, engaged and supported. Thank You Cards are an important part of the way we recognise and celebrate our team members.

Caring Passionately

We’ve created an award that enables our team to shout about each others’ successes (because they’re a modest bunch!). Any team member can nominate someone who regularly goes out of their way to help customers, colleagues or the community. And what’s more, customers can also nominate their favourite team member for a Caring Passionately Award via our Tell Coles survey. The recipients of the award receive a special badge that they can wear with pride.

Information for Parents & Carers

Got questions? Find the answers here.

What are the legal ages a child can commence work?

The minimum age of employment differs across Australia, because each State/Territory has its own legislative rules. Click here to find out more information

In some situations we may require written permission from parents or carers before a child commences employment. In these situations, the store will guide you through processes and let you know the information they require.

What to expect in a Coles Recruitment process

Application Stage

The first step in the Coles recruitment process for team member positions is to complete an Expression of Interest Application.

In a nutshell, this step captures your child’s preferences and important details such as availability and what stores they wish to work at. You may want to guide your child through what are suitable store preferences i.e. if public transport is required you may need to check routes and time tables first.

In regards to availability, make sure your child indicates which days and times will be suitable on an on-going basis. This information will help stores plan rosters and see what departments may be a good match.

Once the Expression of Interest Application is completed, your child will be guided through any other steps in the process, an online customer service assessment may be required as the next step in the process. All instructions and information will be provided when this arises.

From here your child will be notified on email about positions that arise from stores, please review details provided and check closing date information. Once an application for the store is completed our recruitment team will assess suitability against store criteria. Your child should receive an email communication either way which will say whether your child will progress to the next stage or whether they may have been unsuccessful on that occasion.

If your child is unsuccessful in the process, please remember that sometimes our processes can be pretty competitive; we would encourage your child to re-apply with that store or others in the future.

Interview Stage

If your child is successful in reaching the interview stage they will receive an email communication to notify them of interview times we have available. Instructions will be provided on how to book, please remember sometimes the amount of interview times can be limited so we would recommend booking in as soon as possible. Alternatively you or your child may hear directly from the store to arrange a suitable time. Details of what’s required for the interview e.g. what to bring, will be provided in the email notification.

The interview will usually be no longer than 30 minutes unless otherwise notified and is an opportunity for our store team to get to know your child and provide details on the positions we have available. Please see “Interview tips” for further information. The interviews will be after school hours, weekends or during school holidays.

After the interview, your child will either hear directly from the store if they are successful to discuss Induction and starting details. If for any reason your child may be unsuccessful communication may be received on email.

Online offer details

After receiving a verbal offer and starting details from the store directly, your child should receive an email from the recruitment team which will formalise the offer of employment and will also provide instructions of what information is needed e.g. bank, tax, emergency contact details

It is important to ensure this information is completed with absolute accuracy so it would be highly recommended for you to assist in this area. Should your child experience any issues with completing these online requirements please contact the store as soon as possible so the store or our recruitment team can assist.

What to expect when your child is working with us

We can offer flexible working arrangements at your local store that will fit in with your child’s school work. No long travel times or late shifts here!

School students are rostered for shifts in the afternoons, evenings and weekends, with additional shifts available during school holidays. A roster will be provided so you will know their shifts in advance, which will make it easier to plan study and family life. All we ask for in return, is that our team turns up ready to work each shift, so we can ensure we exceed our customers’ needs.

Our team will be on hand to provide extensive training, support and on-going guidance during your child’s employment with us. We will comprehensively go through the job role and job responsibilities (including safety requirements and processes involved), ensuring your child will feel safe and comfortable at all times.

LGBT+

At Coles, it is important that we continue to ensure that we are building a safe and supportive working environment for all Team Members, regardless of age, disability, race, gender identity, sexual orientation or background. Where Team Members can come to work, perform at their best, be happy, healthy and safe, and go home feeling accepted for who they are.

Coles’ LGBTI (Lesbian, Gay, Bisexual, Transgender, and Intersex) committee, Pride at Coles, are focused on creating a supportive work environment and building great careers for all Team Members by driving awareness and education on important LGBTI topics.

Some other great initiatives that we are focused on at Coles to ensure that we support and encourage a diverse and inclusive workplace include:

  • Empowering and supporting our Team Members to work flexibly
  • Supporting working families through a number of initiatives such as the Coles Paid Parental Leave Scheme and Coles School Holidays Program (operates out of our Store Support Centre in Melbourne and provides discounts for Team Members accessing OSHClub Children Holiday Vacation Care Programs).
  • Promoting Gender Balance across all levels and functions within our organisation
  • Creating an accessible place to work and shop for our Team Members and customers
  • Cultivating a deeper understanding of Aboriginal and Torres Strait Islander culture in our everyday business and mutual respect among all Coles Team Members

Aboriginal & Torres Strait Islander Engagement

At Coles we are committed to ensuring our team reflects the diversity of the communities we serve.

Coles is currently Australia’s largest private-sector employer of Indigenous Australians with over 4,100 Indigenous team members nationally, representing 3.6 per cent of our workforce.

Our Aboriginal and Torres Strait Islander Plan highlights our commitment to provide more career opportunities for Indigenous team members throughout our business
and to actively develop their careers within the company. This support is delivered through a dedicated Indigenous Affairs team.

We have a diverse range of opportunities to become a valued member of the Coles team. So whatever your passion, Coles has a role that’s right for you.

The Opportunities Available

With over 4,200 Aboriginal and Torres Strait Islander team members, Coles is one of Australia’s largest corporate sector employers of Indigenous Australians. We have a range of opportunities to become a valued member of the Coles team, across many areas of the business.

We offer unlimited career progression and flexible rosters in locations across Australia. So whatever your passion, Coles has a role that’s right for you. Start a new journey with us and apply for one of our rewarding team member jobs at colescareers.com.au.

Or, express your interest in upcoming employment and career opportunities by completing the expression of interest form. Our recruitment team will search for vacancies that match your preferences – then we’ll send you email alerts when positions are available, inviting you to apply.

Our People

Meet Timothy

Timothy Mayrhans, now 38, did a butcher’s apprenticeship with Coles’ support and is now a qualified butcher working in Coles Chinatown in Broome, WA. He says the store is like one big family.

Timothy is proud to work for a company that is developing opportunities for Indigenous Australians, saying programs that support development and employment opportunities give hope and build confidence in the
community.

“It’s a great atmosphere, everyone’s friendly and I’ve got an extremely supportive team,” he says.

Meet Stephanie

Stephanie Main first joined Coles in late 2016 and is currently an Assistant Site Manager at Bunker Hill Coles Express in Victoria. Her responsibilities in the role includes managing team members and stock. Stephanie’s favourite part of the job is engaging with customers.

Meet Luke

Luke Cooper, Store Manager of First Choice Liquor, Waterford, Queensland. Luke loves learning about different products and sharing his knowledge within Coles and with customers.

Luke has managed seven Coles Liquor stores and has been a Network Services Manager and caretaker Area Manager and an Area Safety Representative. He is proud to lead a successful and diverse team and is happy to see Coles publicising its proactive recruitment of team members from all walks of life.

“It gives us the best employee base in Australia,” Luke said.

Meet Theresa

Therese Laverty’s 30-plus year career at Coles started at the checkout. She has managed seven Coles stores in NSW and received a national award for dramatically improving morale and reducing the injury rate at the Glendale, NSW store.

Therese held state roles and is now a Reset Support Manager, which involves setting up and opening new stores, refreshing old stores by updating range and introducing new concepts to delight customers. Therese enjoys speaking with managers and other staff while she’s on road.

“You become such good friends that they become a kind of family,” Therese says.

Meet Bonny

A Product Technologist, Bonny Rawson is responsible for the quality, safety and legality for Coles Brand food products. Bonny did a Bachelor of Science (Food Science and Technology) at Curtin University in WA. Bonny was a Quality Inspector in a Coles distribution centre before she joined the Store Support Centre Graduate Program.

Bonny is a Balardong Noongar woman and welcomes Coles’ ramp-up of engagement with Indigenous team members and suppliers in recent years.

“I like that every day at work is different and that I get to work with different people, both suppliers and people within the business. Plus, I get to eat really nice food every day,” the 27-year-old says.

Cultural Diversity

At Coles, we’re passionate about empowering all our Team Members to access and enjoy the same opportunities, regardless of gender.

We know that a gender diverse workforce is linked to improved organisational performance, attracting and retaining talent and building a better understanding of our customer’s needs.

We are committed to ongoing programs and activities to support the attraction, retention and development of women to build great careers at Coles. These initiatives are centred on solving practicalities that can create unnecessary challenges for Team Members as they look to build their careers; levelling the playing field to ensure that our systems and process provide equal opportunity for all Team Members and nurturing talent to give Team Members the platform to grow and develop.

  • Creating an inclusive workplace is a key priority at Coles. As part of working towards this goal, we are focused on:
    Empowering and supporting our Team Members to work flexibly
  • Supporting working families through a number of initiatives such as the Coles Paid Parental Leave Scheme and Coles School Holidays Program, which operates out of our Store Support Centre in Melbourne and provides discounts for Team Members accessing OSHClub Children Holiday Vacation Care Programs
  • LGBTI inclusion in the workplace
  • Creating an accessible place to work and shop for our Team Members and customers
  • Cultivating a deeper understanding of Aboriginal and Torres Strait Islander culture in our everyday business and mutual respect among all Coles Team Members

Gender Equality

At Coles, we’re passionate about empowering all our team members to access and enjoy the same opportunities, regardless of gender.

We know that a gender-diverse workforce is linked to improved organisational performance, attracting and retaining talent and building a better understanding of our customers’ needs. Coles has initiatives centred on solving practicalities that can create unnecessary challenges for team members as they look to build their careers, levelling the playing field to provide equal opportunity for all team members and nurturing talent.

Creating an inclusive workplace is a key priority at Coles. As part of working towards this goal, we are focused on:

  • Empowering and supporting our team members to work flexibly
  • Supporting working families through a number of initiatives such as the Coles Paid Parental Leave Scheme and Coles School Holidays Program, which operates out of our Store Support Centre in Melbourne
  • LGBTI inclusion in the workplace;
  • Creating an accessible place to work and shop for our team members and customers; and
  • Cultivating a deeper understanding of Aboriginal and Torres Strait Islander culture in our everyday business and mutual respect among all Coles team members.

There are currently no jobs available

Unfortunately there are currently no positions available at Coles, please check back soon.