Department of Parliamentary Services

Government, Community & Emergency Services

We proudly provide innovative, unified, and client-focused services to the Australian Parliament and parliamentarians.

We are a values-driven department, placing our values at the heart of everything we do; from our service offerings, decision making and interactions with stakeholders and each other.

We are also responsible for the ongoing maintenance of the Australian Parliament House to ensure the building, and the important activity that takes place within it, is accessible.

Our Core Functions

We provide key services to parliament and Australian Parliament House, including:

  • Security and emergency management
  • Information and communication technology
  • Building and property maintenance
  • Audiovisual broadcasting and Hansard
  • Art collection and curation
  • Building design integrity
  • Visitor services and retail
  • Food, catering and events
  • Library and research services
  • Finance
  • Communication and corporate relations
  • Corporate, administrative and strategic services.

20150326: Australian Parliament House; Canberra. Photo © Auspic

 

Our People

Our people are employed in a broad and unique range of professional, customer service and trade-based roles, all joined by a shared purpose; to make an enduring contribution to Australia’s parliamentary democracy. We have an inclusive workplace that reflects the diversity of the community we serve. While we come from all walks of life, we share a commitment to care for and protect the heritage of our iconic workplace.

Every year, almost one million people visit Australian Parliament House to experience the parliamentary process, the building’s architecture, nationally significant art collections, events, tours, and food and dining experiences – all made possible by our people, who are active participants in an environment where no two days are the same.

General Employment

We advertise jobs through our online Careers Portal. This includes roles across each of our core functions, as well as bulk recruitment rounds for roles such as Parliamentary Security Service Officers and Visitor Services Officers.

Find and apply for jobs on our careers portal.

 

Trade-based Apprenticeships

We have a wide range of trade roles that enable us to maintain stewardship of the Australian Parliament House.

Our apprentices build and develop specialist trade skills in a unique and diverse work environment. Apprentices receive ongoing support as they work, train and study to achieve a nationally-recognised qualification.

We offer apprenticeships in:

  • Electrical
  • Greenkeeping and horticulture
  • Air-conditioning and refrigeration
  • Plumbing
  • Carpentry
  • Stonemasonry
  • Commercial cooking and patisserie

 

Graduate Program

Our Graduate Program gives university graduates a unique insight into the diverse work undertaken by the department. The program runs over a 12-month period and focuses on building graduate skills, capabilities and knowledge of the Parliamentary Service.

Our graduates receive full-time ongoing (permanent) employment and benefit from:

  • tailored learning and development
  • unique and exciting rotations across different work areas
  • face-to-face external learning
  • work-based projects
  • regular support and feedback
  • mentoring.

We also employ graduates through the Australian Government Digital Stream and Human Resources Stream.

Work Experience Program

We provide the opportunity for school students to undertake work experience at the Australian Parliament House in our maintenance or visitor services sections.

We work directly with schools to coordinate work experience placements and create opportunities for students to work alongside and learn from our staff.

What we can offer

Join our community based on innovative, unified and client-focused services, where your skills and development will be nurtured. You will also receive:

  • access to flexible work arrangements
  • ongoing opportunities to learn and develop new capabilities
  • a competitive remuneration package
  • free secure underground parking
  • free gym membership and access to recreational facilities
  • access to on-site childcare, banking services, post office, value-for-money dining options and more.

Our staff work at one of the nation’s most iconic buildings, the Australian Parliament House. Every day, we see the value and meaningful impact of our work.

Aboriginal and Torres Strait Islander Employment

We are committed to making meaningful change and strengthening efforts towards reconciliation.

The Australian Parliamentary Service’s Reconciliation Action Plan outlines our initiatives to support strong relationships and enhance respect between Aboriginal and  Torres Strait Islander peoples and other Australians, and to help foster equality through improved employment and career opportunities.

Aboriginal and Torres Strait Islander staff are represented through the Parliamentary Services Indigenous Employee Network (PSIEN). The PSIEN’s central focus is to support diverse cultures and increase understanding of Indigenous matters. The PSIEN enables our employees to meet, provide support and discuss their views, experiences and concerns about Indigenous issues on a personal and professional level. The PSIEN also advises management about issues that impact Indigenous staff.

Sophie Bloomfield – Proud Wiradjuri Woman

How did you join the Department of Parliamentary Services (DPS) and what attracted you to working here?

I started with the department in 2018 through the Indigenous Australian Government Development Program (IAGDP). I was attracted to working with DPS for several reasons: the unique and interesting work undertaken, the location and the scope of diversity – and all within one building.

What is your current role?

I have worked in roles in Corporate Governance, Parliamentary Engagement & Events and Human Resources. I am currently the Assistant Director of Diversity and Indigenous Engagement. In this role, I lead the department’s diversity and indigenous strategy through initiatives, events, training and community engagement.

What is your favourite thing about your job?

My favourite thing about my job is the ongoing investment and belief I feel I have received from the department. I have been given support, guidance and opportunities that have allowed me to progress my career and develop my confidence and skills.

From starting off as an entry-level employee to now working at the Executive level and managing a team – I love the work I do and the impact it has. I am proud and appreciative of how inclusive and supportive the department is and the strong values we uphold.

What does your heritage mean to you?

My heritage, culture, and people are the essence of who I am as a person. No matter who I work for or what I do, my culture and people will always be number one, at the forefront of my work, how I lead and the decisions I make. Being part of a workplace that recognises and values this makes this department one I am proud to work for.

Indigenous Employment Programs

We participate in the Indigenous Apprenticeship Program (IAP) and the Indigenous Australian Government Development Program (IAGDP).

These programs combine ongoing (permanent) full-time employment with on-the-job training and completion of a Vocational Education and Training (VET) qualification.

 

Diversity at the Department

We continually promote an inclusive culture to ensure all employees can contribute to our shared purpose.

By respecting individual diversity, we create a workplace defined by respect, belonging, ethical behaviour and integrity.

Throughout the year, we hold events promoting diversity and inclusion. This includes training, guest speaker presentations, food experiences, tours and cross-agency networking. We also have several employee networks that provide support, guidance, and advocacy to build awareness and momentum for change. Our current networks include:

  • Parliamentary Service Indigenous Employee Network (PSIEN)
  • LGBTQI+ Network
  • Disability and Careers Employee Network (DEN)
  • Future Women Leaders Network

There are currently no jobs available

Unfortunately there are currently no positions available at Department of Parliamentary Services, please check back soon.

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