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Myer
Customer Service & Retail
Myer is one of Australia’s largest department store groups with a focus on placing customers first in every decision we make, and every action we take.
Myer operates over 60 department stores across Australia, and with our team members, we are committed to being Australia’s favourite department store. We will provide friendly, helpful service, high quality and exclusive brands and offer compelling value.
Our merchandise offer includes core product categories: Womenswear; Menswear; Childrenswear; Beauty; Homewares; Electrical Goods; Toys and General Merchandise. The majority of Myer’s operations are in Australia and encompass Myer department stores, sass & bide and Marcs and David Lawrence (MDL). In addition to our Australian operations, we have sourcing offices located in China and Hong Kong. Myer’s online business is a significant asset that continues to deliver strong growth, now representing our largest store by sales.
Our loyalty program, MYER one, has more than five million membership cards in circulation. Members earn Credits on purchases at Myer that convert into Reward Cards on a quarterly basis. For every $1,000 spent at Myer, Members receive a $20 Reward Card. Members can also earn MYER one Credits at MYER one affiliates and on purchases made with the Myer Credit Card. Further details about the MYER one program are available at myerone.com.au.
Our team members are at the very heart of Myer. We offer team members a rewarding and exciting career in retail with many opportunities across our stores and support office. Our team members have the opportunity to learn about the retail industry, have access to exclusive discounts and offers, training and development, and work in a fun, engaging and challenging environment.
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At a Glance
Our Brand
Life is too short not to be doing something that you love. With hundreds of different roles, from the highly analytical to the wildly creative, there’s
a career for everyone at Myer. One that allows each of our employees to write their own unique story, while helping to write the story of one of Australia’s most loved brands.
Our culture
Our team are passionate, enthusiastic and friendly and together we’re evolving to deliver the best possible shopping experience to our customers. Our values are part of our DNA, they define our culture and the way we work:
- Be passionate
- Delight your customer
- Be courageous
- Challenge yourself
- Do what’s right
- Give something back; and
- We are family
Your benefits
We’re passionate about providing a positive and supportive environment where our team members feel empowered to reach their full potential. In addition to great team member discounts on merchandise we also offer other benefits, including:
- Volunteer leave
- Lifestyle leave
- Flexible work hours
- Career progression & development
- Service recognition
- Myer 25 Year Club
Your development
Our Myer Academy offers a world- class digital learning experience with on-the-go learning modules about our brands and services that equip store team members with the skills to delight our customers.
We will work with you on a development plan to achieve your
career aspirations, and, encourage you to make the most of on-the-job learning. You will have the opportunity to work
on projects, take secondments, and attend our regular Masterclasses, as well as participate in other formal learning programs.
Our community
Giving back to the community is
an integral part of our values and our culture. As an influential Australian retailer, we have a unique opportunity to make a positive social impact by enabling our team members, customers and suppliers to contribute to pressing social issues. Our community investment and partnerships are aligned with the theme of ‘empowering and supporting women; strengthening families’, with a focus on supporting women and children impacted by family violence.
Sustainability
Myer is committed to building a socially responsible business and integrating sustainability in our everyday business practice, for example, our five- star green star energy rated support office in Docklands, Melbourne.
Exciting career paths
With hundreds of different roles, from the highly analytical to the wildly creative, there’s a career for everyone at Myer. Whether it be in our Stores, Support Office, or Distribution Centres, working at Myer means you are constantly in touch with terrific people, from co-workers to customers.
Inspiring brands
A great retail experience starts with brands and products that our customers love. Myer offers a diverse range of international and national brands, as well as our own exclusive brands, designed by our own in-house product developers.
Inspiring people
We’re proud of our team members at Myer and love being able to recognise them for their exceptional work at our Regional and National Inspirational People Awards.
Live your love at Myer
By taking the opportunity to join the Myer team, you will be working amongst a passionate and diverse team of people. Whether your dream is to specialise in a chosen field or to multi-skill across our business, we invite you to seize the opportunity, bring along your passion and love of retail, and start your career at Myer today!
Where can I work?
No matter your skills, experience, or passion, there’s a place for you at Myer.
In-store at Myer
A job in-store at Myer is unlike any other. We value collaboration, creativity and most of all, our customers.
Beauty
You see the unique beauty in everyone and know how to make them shine. Beauty is your first language; your incredible sales skills and engaging personality come naturally. Working with the world’s leading beauty brands, you’ll be dedicated to making every customer look and feel their best.
Service and selling
Calling all people people. Are you an engaging, positive problem solver who’s not afraid to go above and beyond? Our in-store team members learn fast, adapt quickly and more than anything, love to help. So if your favourite word is yes, you never forget a face and you deliver seamless, efficient, and exceptional customer service every time, then come on down.
Online fulfilment and logistics
Are you a naturally organised person who prides themselves on customer service and efficiency? Our Online fulfilment and logistics specialists keep things flowing by fulfilling online orders and managing our stock. Join us if you’re passionate about delivering experiences that connect people with the products and brands they love.
Visual merchandise
Do you want to make a real impact on our customers every day? Our visual merchandisers are responsible for inspiring Myer customers with creative, on-trend and distinctly Myer in-store displays. This high-energy, all-hands-on-deck department invites everyone to ideate and execute ideas, to pitch in and make a difference.
Store leadership
Every Myer store has a leadership team that drives their store and staff forward. As a leader, passion for Myer and experience in retail are paramount, and an eye for numbers essential. You’ll be monitoring, implementing and adjusting the day-to-day activities of the store to ensure exceptional customer service and a strong financial performance.
Meet Ana
Ana Cannon, Allocation Analyst – Menswear
Fashion has always been a big part of my life. As a child, I would dress up and put on fashion parades for my family. From a young age, I knew I wanted a fashion career of some sort. I finished my degree and was lucky enough to land one of the five internship positions offered to RMIT students at Myer. I was over the moon when I found out.
At the present time, I am an allocation analyst in the menswear team. It’s my job to analyse sales data and assist my buyer and planner in making decisions
to benefit our business. My primary task is to determine what stock should be in which stores at any one time. I’m a very creative, visual person and was a tiny bit apprehensive about moving into the ‘numbers’ side of the business. However, I wanted to challenge myself and can honestly say it’s been one of the most rewarding experiences I’ve had to date. I now have a deeper understanding of how the business trades and what levers I can pull to get a specific result.
I enjoy going to work, not only because I learn something new every day, but because of the people I work with. You don’t have to look far to find somebody who will take an interest in you and if you’re willing to work hard, give you every opportunity if you ask for it. The people I work with and for are like-minded, hardworking, ambitious & intelligent some of them have become my closest friends. If you enjoy what you do and who you do it with, you’ll never work a day in your life.
There are currently no jobs available
Unfortunately there are currently no positions available at Myer, please check back soon.
