Customer Service & Retail
At Scentre Group, we make extraordinary happen everyday!
Scentre Group is the owner and operator of Westfield in Australia and New Zealand, leading the evolution of the mall environment. We partner with the world’s most well-known brands, alongside our home-grown entrepreneurs, redefining the retail, hospitality, leisure and entertainment experience for the millions of customers we welcome through the doors of our 39 centres every year.
Together, we’re redefining retail, hospitality, leisure and entertainment experiences
The physical retail environment is changing at an unprecedented pace; what was once a shopping centre is now a modern-day marketplace and contemporary lifestyle destination.
Despite this constant evolution and relentless pace of change, today our core purpose endures: to create extraordinary places that connect people and enrich our local communities – a common goal that inspires every decision we make as a business.
1. Passionate people
Most importantly, you’ll connect with people who share a real desire to make extraordinary happen. We love what we do and are excited by the opportunity to shape the shopping experience of millions of people.
2. Exceptional career experiences
Our teams represent over 64 different career specialities, collaborating, sharing knowledge and encouraging the best ideas to come to the fore. We manage every aspect of our portfolio – from design, construction and development to leasing and retail solutions, asset management and marketing – providing you with a unique opportunity to work across all aspect of property and develop an exceptional career, like no other
3. Approachable experts
You’ll learn from the best, and be challenged and inspired by people around you. We’re the undisputed retail leader and shape the trend in retail in Australia and New Zealand
4. Diversity is our strength
Beyond our differences in culture, religion, ethnicity and sexual orientation, for us, diversity also encompasses differences in background and life experiences. Diversity of thought is our goals and the key to our future success.
5. Realise your dreams
When you join our team, you’re joining the industry leader. Our purpose is to create extraordinary places, connecting and enriching communities.
6. Our DNA
Our cultural values are the common language across our organisation and are evident everything we do:
- We never give up
- We work together
- We leave a positive legacy
- We push the limits
- We act with integrity
- We act as an owner
For us, sustainability isn’t just about the environment: it’s about seeing everything we do through the eyes of our people, retailers, customers and communities.
If you enjoy the challenge of viewing the world from different perspectives and the pursuit of fresh ideas, you’ll love working with us.
We embrace different ways of working: flexible arrangements, taking time off to be with family, pursue sport or hobbies, or simply manage life more effectively. We believe that all roles – regardless of level or location – can be undertaken with some form of flexibility.
We recognise that your life outside Scentre Group is as important as your life within Scentre Group – being healthy and happy is important for all of us. We offer a range of perks and benefits that support your wellbeing.