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V/Line

Transport & Logistics

V/Line is Victoria’s regional public transport operator.

Each year, V/Line carries over 19 million passengers and operates more than 88,000 train services. With 3,520km of track extending
 out across Victoria, this makes V/Line Australia’s largest regional passenger rail operator. And arguably Australia’s fastest-growing railway too.

Since 2004, customer journeys have increased from 6 million to 19 million a year. Even today, there are parts of the V/Line network with an annual passenger growth rate of 19%! There’s most definitely a real buzz around the place. V/Line is a major employer with more than 50% of our 1,815 staff living and working in regional Victoria. We offer a work-life balance which other employers can only aspire to.

Our passengers travel for work and leisure purposes. Commuters are V/Line’s most frequent travellers typically travelling for work
and study. Passengers travelling for leisure purposes travel less-frequently to visit family and friends, for holidays and for days out to visit attractions or sporting events.

If you are accountable, respectful, have integrity and are bold enough to stand up for what you believe in, joining V/Line will give you every chance to be your best. The railways are truly a growth industry and it’s an exciting time to be on this journey.

Operations

Our Operations team through the
Service Delivery, Customer and Asset Management functions concentrate on the day-to-day operations of delivering an essential service for Victorians. These important functions work hand in hand to ensure a seamless experience for V/Line passengers.

The Service Delivery team through train driving, shunting, rostering, security and V/Line’s Integrated Operations Centre safely deliver over 88,000 train services each year.

The Asset Management team look after V/Line’s train fleet and maintenance of the railway lines while engineers play an important role in providing the specialised expertise needed to ensure best practice.

The Operations team also focus on planning for the future – developing and delivering the projects that will shape regional rail, V/Line and Victoria in years to come.

It’s a team of diverse roles which provide enormous challenges and satisfying results.

Customer Service

Our Customer team is 100% focussed on providing excellent customer service for, you guessed it, our many passengers. V/Line frontline teams are service ambassadors and encourage constant customer engagement while supporting train performance and aiming for maximum customer satisfaction.

Our Conductors and Station staff are the face of V/Line for our passengers. If you have a passion for providing excellent customer service and a desire to travel around Victoria, then a V/Line Conductor could be the role for you. Or, you can service our passengers by living and working in regional Victoria as part of our customer service team who manage train stations.

V/Line’s Head Office teams

The team at V/Line’s HQ support our day-to-day operations through IT, finance, HR, Corporate Affairs, marketing, legal and safety. You will work with a group
of dedicated people who are there to support you throughout your career.

At V/Line we are passionate about ensuring individuals and teams can be their best.

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Key Points

1. Growth

V/Line is experiencing a period of unprecedented growth. Not only are more people travelling with us, both the State and Federal Governments are committed to investing in significant projects to upgrade and expand the regional rail network to cater for continued population growth in Victoria.

2. Diversity

Diverse thinking is what makes
a business innovative, dynamic and strong for the future. At V/Line we want the right people for each job so we have a skilled and diverse workforce that reflects the communities we serve. We are committed to a workplace where everyone can be their true self.

3. Destination zero

The safety of staff and passengers
is V/Line’s number one priority and our Destination Zero program underpins
our commitment. We operate in an environment of high-speed regional trains reaching speeds of 160 km/h and all our staff work towards zero rail and coach safety incidents, zero harm to people and zero damage to the environment.

4. Serving Victoria

V/Line is a Victorian State Government corporation. Working in collaboration with Transport for Victoria as well as many other government agencies and Ministerial offices, you’ll be part of a service which contributes to the economic develop and prosperity of the state.

5. Apprentices and Graduates

Signal Maintenance Technician’s have
a passion for electronics and computer networking. They are responsible for carrying out the efficient and effective maintenance and renewals of signalling equipment and systems to ensure V/Line’s train services run safely and on time. Apprentice’s require a minimum of
a Certificate II in Electrotechnology and will continue their training with V/Line to achieve a Certificate III Electrotechnology. Graduate roles also exist in the areas
of engineering including civil, electrical, structural and mechanical.

6. Highly sort-after skills

Many parts of V/Line require specialised skills which are in hot demand nation-wide. Signalling engineers, timetable analysts, project engineers and network controllers are just some
of the roles which are unique to the rail industry and are in short supply. You’ll
be supported with the best training and coaching to learn new skills.

7. Be Your Best

V/Line’s vision is to be a modern, high performing railway and coach service for all. We encourage our people to be bold, be accountable and respectful. Creating a supportive and progressive organisational culture is a key priority and allows everyone to be their best at V/Line.

8. Learning to succeed

V/Line is committed to the continual education, professional development and skills development of our people. Whether it’s building and refreshing technical capability, or participating in our Leadership development programs V/Line wants our people to be the best they can be.

9. Project Management

Project Managers are key to
the success of the major rail projects V/Line is delivering and contributing to for the future. They are also critical in driving important projects that support the improvement and upgrades of
the regional rail network for today’s operations. If you are highly organised, passionate, enthusiastic and an excellent communicator this could be the area
for you.

10. Community outreach

Supporting the communities
 in which V/Line operates is a core part
of doing business in regional Victoria. Whether it’s supporting the development of grass-roots football in partnership with the AFL, volunteers undertaking beautification works at heritage-listed stations or offering disadvantaged young people cadetships across the business, our community program is unrivalled.

There are currently no jobs available

Unfortunately there are currently no positions available at V/Line, please check back soon.