Quality Coordinator

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Sydney - North Shore and Northern Beaches
August 7, 2024
  • Located in Lane Cove
  • 75 hours per fortnight (Monday to Friday)
  • Excellent opportunity to develop your skills

What you’ll be doing in this role

As a Quality Coordinator, you are responsible for the coordination of the quality program within the homes allocated.  This is a local service leadership role that requires skills in mentoring and education, communication, and computer literacy. Ongoing operational support will be provided to Quality Coordinators from key staff such as Quality Improvement specialists and Quality Improvement Lead.  Uniting seeks Quality Improvement Lead to work at Uniting Griffith on a full time basis.

Your care work may include:

  • Monitor and coordinate the adherence to the home’s audit schedule as guided by the Quality Specialist.
  • Ensure monthly audit tools are completed as delegated by the service manager.   
  • Provide assistance, relevant explanation sheets, and advice to staff when delegating audits for completion.  
  • Conduct interviews as per the program guidelines and populate the data into the online system.  
  • Emails the online surveys to the targeted polling groups as directed. Monitor completion rates and when required use alternate methods the close the gap. 
  • Supports the accuracy in the populating of the NACMQIP data for each government submission.  
  • Collate all audit and clinical indicator results.  

Who we’re looking for

  • Cert IV in Individual Support (or equivalent), or equivalent and relevant to the field of work; or relevant extensive experience in a similar role with proven capabilities to work at this level
  • You’ll be adaptable, empathetic, and resourceful and be able to live Uniting’s everyday values of being compassionate, respectful, imaginative, and bold.

We’ll create a better future for you

Our people are at the heart of everything we do, and we support them to grow and develop to be their best through our strong commitment to learning, flexibility, great benefits and a positive culture of teamwork and cooperation. Together, we can build a better future for the people and communities we serve, and for you.

About Uniting Aged Care

Uniting is one of the largest and most trusted not-for-profit providers of aged care in Australia. Each year, we support more than 7,000 residents in over 70 aged care homes throughout NSW and the ACT. We actively advocate for the right of every senior to age in comfort and dignity, wherever and however they live. We value diversity and always welcome everyone, exactly as they are.

What to expect

Please know that employment with Uniting requires:

  • A National Police Check
  • Reference checks
  • Other pre-employment screenings

How to apply

If you see yourself in this role, we’d love to hear from you. Just click on the ‘Apply now’ button, fill out your details and submit. Once you apply, we’ll keep you up to date on how your application is progressing. We encourage applications from people who identify as Aboriginal or Torres Strait Islander.


Apply Now
August 7, 2024

Application for


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