RACQ Mackay is looking for a fun, energetic and customer service superstar to join our team.\u00a0 No experience necessary – just a willingness to learn!\u00a0 We will provide a comprehensive and tailored training programme to set you up for success. As a Member Engagement Consultant, you will create exceptional customer service experiences for our members as you deliver tailored solutions across a range of assistance, insurance and banking products and services.<\/p>\n
About you:<\/strong><\/p>\n Customer service and a desire to help is key. We are seeking applicants who love to help others, thrive in a fast-paced environment, build meaningful relationships with colleagues, and have an excellent work ethic.<\/p>\n You will be eager to learn, happy to deal with members face-to-face and via phone, and have a can-do attitude Strong written, verbal, and communication skills.<\/p>\n Why join RACQ?<\/strong><\/p>\n It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.<\/p>\n By joining RACQ, you\u2019ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We\u2019ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives.\u00a0 We\u2019ll continue to advocate for, research, and offer green solutions.<\/p>\n RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance.<\/p>\n At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.<\/p>\n What we offer you;<\/strong><\/p>\n Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:<\/p>\n You can check out all our employee benefits at\u00a0https:\/\/www.racq.com.au\/about-us\/careers\/employee-benefits<\/a> Ready to apply? You\u2019ve got this.<\/strong><\/p>\n Please Note;<\/strong>\u00a0to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete video interviews, psychometric assessments and\/or criminal history check as part of the application process. If you require any adjustments during the application process, please advise the RACQ Careers team.<\/p>\n\n
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