There’s never been a more exciting time to be part of RACQ as we continue transforming towards better, smarter solutions that deliver more security and prosperity for Queenslanders.
We’re big enough to make a real difference in our community yet small enough to nurture your professional and personal development.
At RACQ, we’re committed to ensuring our workforce truly represents the Queensland community. We believe our employees’ diverse backgrounds, perspectives and life experiences help us make better decisions and best serve our members and their communities.
Explore our profile to see how you can get started with us and the genuinely entry-level roles we have available (no experience needed!). RACQ careers are never one-sided. If you’re passionate about making a difference, we want to take that journey with you.
Why Join Us?
Joining RACQ early in your career can be a strategic and rewarding move for several reasons.
Firstly, RACQ is a well-established and reputable organisation known for our commitment to providing exceptional service to our members. Working with us will expose you to a dynamic and diverse work environment, allowing you to develop a versatile skill set that will be invaluable throughout your career.
RACQ strongly emphasises employee growth and development, offering various training programs and mentorship opportunities to help you advance in your career.
As a permanent employee, you’ll also enjoy incredible perks and benefits, such as:
Free RACQ Roadside membership
All employees receive free RACQ Roadside membership when they commence employment, which is renewed annually.
Health and Wellbeing
On-site and virtual health hubs are packed with resources to get you feeling great: flu vaccinations, skin checks and QUIT smoking programs.
Purchased Leave
Eligible employees can buy up to an additional four weeks of annual leave each year.
Employee Assistance Program (EAP)
We provide a free and confidential Employee Assistance Program (EAP).
Learning and Development
Leaders are given learning and development experiences that equip them with the skills needed to provide a unified employee experience and broaden their skills.
Discount Insurance
Insurance discounts on home, vehicle, contents, boat and pet insurance for you and the immediate family living with you.
Explore Roles
RACQ isn’t simply an organisation – it’s a promise to make a difference in the lives of our members now and into the future. In our workplace, flexible working is championed, colleagues become friends, and employees are recognised for their contributions while encouraged to develop and grow.
Joining RACQ at the start of your career provides you with a solid foundation and aligns you with a company that values integrity, teamwork, and dedication to service.
This combination makes RACQ an ideal place for a young professional looking to kickstart their career with an organisation that values personal and professional growth.
Click through the tabs to explore a couple of our entry-level opportunities!
Trainee Opportunites
Launch Your Career with RACQ – Windscreen Fitter (Sunshine Coast, North Brisbane, South Brisbane & Gold Coast)
Looking for a hands-on role where you can build real skills, work independently, and make a difference every day? If you are just starting out and keen to learn, RACQ offers a supportive environment where you can grow your career with purpose.
As a Windscreen Fitter, you’ll be part of a team delivering expert windscreen and auto glass services to RACQ members and have roles available across Sunshine Coast, North Brisbane, South Brisbane & Gold Coast. You’ll work on a wide range of vehicles, ensuring repairs meet safety standards and manufacturer specs. No experience? No worries. We’ll train you up from scratch. If you’re new to the trade, don’t worry—full training is provided, including technical skills, safety protocols, and customer service essentials so that you can build confidence and capability from day one.
As a Windscreen Fitter Trainee, you’ll:
Work on a variety of vehicles, from family cars to commercial fleets
Learn how to repair and replace windscreens to top safety standards
Get out and about, this isn’t a desk job!
Build real-world skills that are always in demand
What We’re Looking For:
A good attitude and willingness to learn
Enjoy working with your hands and solving problems
Keen to work independently and take pride in your work
A team player who’s ready to roll up their sleeves
But this role is about more than just technical skills. It’s about joining a company that genuinely cares about its people and communities. RACQ is committed to sustainability, diversity, and inclusion, and is actively working towards a carbon-neutral future. You’ll be part of a team that values integrity, teamwork, and service—and you’ll have access to flexible working options, wellbeing support, and career development opportunities.
What’s in it for you?
Full training and ongoing development – with an opportunity to complete the Certificate III in Automotive Glazing Technology
Flexible leave options
Paid volunteer leave and community event participation
Discounts on banking, insurance, and assistance products
Wellbeing support, including flu vaccinations, EAP, and health insurance offers
Career development through in-house programs and digital learning platforms
If you’re ready to do good stuff daily and want a career that’s hands-on, meaningful, and full of opportunity, RACQ is the place to start.
Whether you’re fresh out of school, changing careers, or just looking for a solid trade to grow into, this is your chance to start strong with RACQ.
RACQ seeks fun, energetic and customer service superstars to support our members.
No experience is necessary (just a willingness to learn)!
We’ll provide a comprehensive and tailored training programme to set you up for success. As our Sales and Service Officer, you will create exceptional customer service experiences for our members by delivering tailored solutions across various assistance, insurance and banking products and services. Job Search (taleo.net)
Role Specifics:
The pay rate at commencement is $32.57hr + super + penalty rates!
Part-time and full-time roles are available.
Hybrid WFH option – a combination of onsite and at home, available after three months based on performance
About You:
Exceptional customer service and a genuine desire to help others are at the heart of this role. We’re looking for individuals who thrive in a fast-paced setting, enjoy building strong connections with their team, and consistently demonstrate a strong work ethic.
In this fast-paced call centre role,
You will be driven by a passion for sales and customer service, confident in phone-based roles, and always bringing a proactive, can-do attitude to the team.
A willingness to learn and participate in our thorough training journey
Excellent communication skills, with a focus on listening and problem-solving
Ready to apply?
Head to our careers page for current openings and application deadlines.
Sustainability & Social Impact
Why RACQ Is a Great Employer for Purpose-Driven Young Professionals
RACQ’s sustainability vision, called “A Force for Good”, reflects a deep commitment to making a positive impact across people, the planet, and communities. As an employer, RACQ puts people at the heart of everything—fostering a diverse, inclusive, and supportive workplace where employees are empowered to grow and thrive.
The organisation is actively leading environmental change, helping Queensland transition to a cleaner, low-carbon future. Whether it’s through sustainable mobility, renewable energy, or eco-conscious operations, RACQ is taking meaningful steps to reduce its footprint and support climate resilience.
In the community, RACQ goes beyond recovery efforts to build long-term resilience and advocate for safer roads and connected communities. The company’s governance is rooted in transparency and integrity, ensuring that employees and members alike are treated with fairness and respect.
For younger workers seeking purpose, impact, and innovation, RACQ offers more than just a job—it’s a chance to be part of a movement that’s shaping a better future for Queensland. Looking to learn more about the impacts we are delivering? Click here.
RACQ Foundation
Start Your Career with Purpose at RACQ
Joining RACQ means being part of something bigger than just a job. It’s your chance to contribute to a purpose-driven organisation that genuinely cares about the wellbeing of Queensland communities.
From supporting local initiatives to driving positive change, RACQ is actively involved in making a real impact. You’ll find us a workplace that values fresh ideas, collaboration, and personal growth—where integrity, teamwork, and service aren’t just values on paper, but part of everyday life. It’s the kind of foundation that sets you up for a meaningful and rewarding career.
When disaster strikes, the RACQ Foundation is there to help
Since 2011, RACQ Foundation has been helping Queensland communities bounce back from natural disasters and droughts—supporting over 500 local groups through funding and hands-on assistance. Whether it’s a sporting club, charity, First Nations Council, or grassroots organisation, RACQ gives communities the tools to rebuild and prepare for the future through resilience-focused projects.
Joining RACQ means being part of a team that doesn’t just talk about community impact—it delivers it. You’ll be connected to purpose-driven work that supports real people, in real places, when they need it most. If you’re looking to start your career with meaning, RACQ offers the chance to grow while giving back. Ready to learn more? Click here.
Belonging and Inclusion at RACQ
We are committed to embracing diversity in our people and to nurturing a workplace where you can be you. We celebrate difference and value the unique backgrounds, perspectives, and life experiences our people bring.
We’re on a mission to minimise the barriers people face in the workplace, so that everyone can be their authentic self. When people feel like they belong, they experience connection, security, community, and feel at home, without reservation.
We know that we have a way to go to be truly inclusive and equitable, and we know that what makes someone feel included looks different for everyone. If we want our people to feel like they belong and represent the diverse communities we serve, we’ve got things to learn and work to do. We accept the challenge to do more than ‘talk a good game’.
Learn more about our commitment and what we’re doing to build the inclusive culture we aspire to through these pages or by referring to our website.
LGBTQIA+ Inclusion
It’s important to us that everybody – including LGBTQIA+ employees – feels like they belong at RACQ. We know people with diverse genders, bodies, and/or sexualities face unique barriers to employment and workplace inclusion. We’re on a mission to minimise these barriers so all our people feel safe to be who they uniquely are at work.
In 2025, we achieved Bronze Tier Status in the Australian Workplace Equality Index (AWEI), Australia’s national benchmarking instrument for LGBTQ workplace inclusion. We are proud of this recognition of our commitment and the progress we have made to date.
Introducing resources to support our people in taking action on LGBTQIA+ inclusion and demonstrating active allyship.
Introducing paid gender affirmation leave.
Creating a gender affirmation resource that provides information and guidance for employees seeking to affirm their gender at RACQ, and leaders and employees who are supporting someone who is looking to affirm their gender at work.
Maintaining our membership with Pride in Diversity, the national not-for-profit employer support program for LGBTQ workplace inclusion that publishes the AWEI.
Accessibility and Neurodiversity
We strive to be an inclusive workplace where work and building a career is accessible for employees with disability and those who are neurodivergent.
Our Disability Inclusion Action Plan (DIAP) guides our progress toward becoming a disability-confident workplace. To access our DIAP, please visit our website.
Partnering with JobAccess for 12 months on initiatives that put us on track to be an inclusive employer of choice for people with disability.
Providing optional Disability Confidence training to our people.
Maintaining our membership with the Australian Disability Network, working with them to build our disability capability and confidence.
Reconciliation
RACQ’s formal commitment to Reconciliation began in 2020 with the launch of our first Reconciliation Action Plan (RAP). Reconciliation calls on all of us to listen deeply, reflect honestly, and take meaningful action.
From the outset, we recognised that this journey would require ongoing learning, humility, and dedication. Our commitment remains steadfast – we continue to walk alongside Aboriginal and Torres Strait Islander peoples and communities, striving to build respectful relationships and drive lasting change.
Our Reconciliation journey prioritises three key areas:
Building cultural awareness and knowledge among our people.
Enhancing relationships with Aboriginal and Torres Strait Islander leaders, businesses and communities.
Creating economic opportunities for employment and the procurement of business.
While we recognise this is just a start, our Innovate RAP provides RACQ with a blueprint for us to make further meaningful contributions to Reconciliation in Queensland.
Gender Equality
RACQ is dedicated to fostering a diverse and inclusive workplace where all genders have equal access to opportunities. The journey to gender equality is ongoing, and we are committed to making a difference and doing our part in shifting the dial.
We annually complete a gender pay gap analysis and aim to maintain a leadership gender balance of 40% women, 40% men, and 20% any gender, inclusive of diverse gender identities.
While representation in leadership and pay parity are important indicators of gender equality, we also strive to provide flexibility and support, which are embedded in our policies.
We enable our people to balance work and life through flexible working arrangements and recently made changes to our paid parental leave with the following key updates:
Increasing the paid entitlement from 13 weeks to 16 weeks.
Decreasing the qualifying period to access paid parental leave from 12 months to 6 months of continuous service.
Removing separate primary and secondary carer parental leave entitlements, replaced with equal parental leave for all parents to promote a shared, gender-neutral, and inclusive approach to caregiving responsibilities.
We measure our progress towards gender equality through annual reporting to the Workplace Gender Equality Agency, in compliance with the Workplace Gender Equality Act 2012 (Cth).
