There’s never been a more exciting time to be part of RACQ as we continue transforming towards better, smarter solutions that deliver more security and prosperity for Queenslanders.
We’re big enough to make a real difference in our community yet small enough to nurture your professional and personal development.
At RACQ, we’re committed to ensuring our workforce truly represents the Queensland community. We believe our employees’ diverse backgrounds, perspectives and life experiences help us make better decisions and best serve our members and their communities.
Explore our profile to see how you can get started with us and the genuinely entry-level roles we have available (no experience needed!). RACQ careers are never one-sided. If you’re passionate about making a difference, we want to take that journey with you.
Why Join Us?
Joining RACQ early in your career can be a strategic and rewarding move for several reasons.
Firstly, RACQ is a well-established and reputable organisation known for our commitment to providing exceptional service to our members. Working with us will expose you to a dynamic and diverse work environment, allowing you to develop a versatile skill set that will be invaluable throughout your career.
RACQ strongly emphasises employee growth and development, offering various training programs and mentorship opportunities to help you advance in your career.
As a permanent employee, you’ll also enjoy incredible perks and benefits, such as:
Free RACQ Roadside membership
All employees receive free RACQ Roadside membership when they commence employment, which is renewed annually.
Health and Wellbeing
On-site and virtual health hubs are packed with resources to get you feeling great: flu vaccinations, skin checks and QUIT smoking programs.
Purchased Leave
Eligible employees can buy up to an additional four weeks of annual leave each year.
Employee Assistance Program (EAP)
We provide a free and confidential Employee Assistance Program (EAP).
Learning and Development
Leaders are given learning and development experiences that equip them with the skills needed to provide a unified employee experience and broaden their skills.
Discount Insurance
Insurance discounts on home, vehicle, contents, boat and pet insurance for you and the immediate family living with you.
Explore Roles
RACQ isn’t simply an organisation – it’s a promise to make a difference in the lives of our members now and into the future. In our workplace, flexible working is championed, colleagues become friends, and employees are recognised for their contributions while encouraged to develop and grow.
Joining RACQ at the start of your career provides you with a solid foundation and aligns you with a company that values integrity, teamwork, and dedication to service.
This combination makes RACQ an ideal place for a young professional looking to kickstart their career with an organisation that values personal and professional growth.
Click through the tabs to explore a couple of our entry-level opportunities!
Trainee Opportunites
Launch Your Career with RACQ – Windscreen Fitter (Sunshine Coast, North Brisbane, South Brisbane & Gold Coast)
Looking for a hands-on role where you can build real skills, work independently, and make a difference every day? If you are just starting out and keen to learn, RACQ offers a supportive environment where you can grow your career with purpose.
As a Windscreen Fitter, you’ll be part of a team delivering expert windscreen and auto glass services to RACQ members and have roles available across Sunshine Coast, North Brisbane, South Brisbane & Gold Coast. You’ll work on a wide range of vehicles, ensuring repairs meet safety standards and manufacturer specs. No experience? No worries. We’ll train you up from scratch. If you’re new to the trade, don’t worry—full training is provided, including technical skills, safety protocols, and customer service essentials so that you can build confidence and capability from day one.
As a Windscreen Fitter Trainee, you’ll:
Work on a variety of vehicles, from family cars to commercial fleets
Learn how to repair and replace windscreens to top safety standards
Get out and about, this isn’t a desk job!
Build real-world skills that are always in demand
What We’re Looking For:
A good attitude and willingness to learn
Enjoy working with your hands and solving problems
Keen to work independently and take pride in your work
A team player who’s ready to roll up their sleeves
But this role is about more than just technical skills. It’s about joining a company that genuinely cares about its people and communities. RACQ is committed to sustainability, diversity, and inclusion, and is actively working towards a carbon-neutral future. You’ll be part of a team that values integrity, teamwork, and service—and you’ll have access to flexible working options, wellbeing support, and career development opportunities.
What’s in it for you?
Full training and ongoing development – with an opportunity to complete the Certificate III in Automotive Glazing Technology
Flexible leave options
Paid volunteer leave and community event participation
Discounts on banking, insurance, and assistance products
Wellbeing support, including flu vaccinations, EAP, and health insurance offers
Career development through in-house programs and digital learning platforms
If you’re ready to do good stuff daily and want a career that’s hands-on, meaningful, and full of opportunity, RACQ is the place to start.
Whether you’re fresh out of school, changing careers, or just looking for a solid trade to grow into, this is your chance to start strong with RACQ.
RACQ seeks fun, energetic and customer service superstars to support our members.
No experience is necessary (just a willingness to learn)!
We’ll provide a comprehensive and tailored training programme to set you up for success. As our Sales and Service Officer, you will create exceptional customer service experiences for our members by delivering tailored solutions across various assistance, insurance and banking products and services. Job Search (taleo.net)
Role Specifics:
The pay rate at commencement is $32.57hr + super + penalty rates!
Part-time and full-time roles are available.
Hybrid WFH option – a combination of onsite and at home, available after three months based on performance
About You:
Exceptional customer service and a genuine desire to help others are at the heart of this role. We’re looking for individuals who thrive in a fast-paced setting, enjoy building strong connections with their team, and consistently demonstrate a strong work ethic.
In this fast-paced call centre role,
You will be driven by a passion for sales and customer service, confident in phone-based roles, and always bringing a proactive, can-do attitude to the team.
A willingness to learn and participate in our thorough training journey
Excellent communication skills, with a focus on listening and problem-solving
Ready to apply?
Head to our careers page for current openings and application deadlines.
Sustainability & Social Impact
Why RACQ Is a Great Employer for Purpose-Driven Young Professionals
RACQ’s sustainability vision, called “A Force for Good”, reflects a deep commitment to making a positive impact across people, the planet, and communities. As an employer, RACQ puts people at the heart of everything—fostering a diverse, inclusive, and supportive workplace where employees are empowered to grow and thrive.
The organisation is actively leading environmental change, helping Queensland transition to a cleaner, low-carbon future. Whether it’s through sustainable mobility, renewable energy, or eco-conscious operations, RACQ is taking meaningful steps to reduce its footprint and support climate resilience.
In the community, RACQ goes beyond recovery efforts to build long-term resilience and advocate for safer roads and connected communities. The company’s governance is rooted in transparency and integrity, ensuring that employees and members alike are treated with fairness and respect.
For younger workers seeking purpose, impact, and innovation, RACQ offers more than just a job—it’s a chance to be part of a movement that’s shaping a better future for Queensland. Looking to learn more about the impacts we are delivering? Click here.
RACQ Foundation
Start Your Career with Purpose at RACQ
Joining RACQ means being part of something bigger than just a job. It’s your chance to contribute to a purpose-driven organisation that genuinely cares about the wellbeing of Queensland communities.
From supporting local initiatives to driving positive change, RACQ is actively involved in making a real impact. You’ll find us a workplace that values fresh ideas, collaboration, and personal growth—where integrity, teamwork, and service aren’t just values on paper, but part of everyday life. It’s the kind of foundation that sets you up for a meaningful and rewarding career.
When disaster strikes, the RACQ Foundation is there to help
Since 2011, RACQ Foundation has been helping Queensland communities bounce back from natural disasters and droughts—supporting over 500 local groups through funding and hands-on assistance. Whether it’s a sporting club, charity, First Nations Council, or grassroots organisation, RACQ gives communities the tools to rebuild and prepare for the future through resilience-focused projects.
Joining RACQ means being part of a team that doesn’t just talk about community impact—it delivers it. You’ll be connected to purpose-driven work that supports real people, in real places, when they need it most. If you’re looking to start your career with meaning, RACQ offers the chance to grow while giving back. Ready to learn more? Click here.
Diversity & Inclusion Commitment
RACQ is committed to fostering a workplace culture that champions diversity and inclusion.
We recognise that a diverse workforce brings a wealth of perspectives, ideas, and talents, ultimately contributing to innovation and success. RACQ actively promotes equal opportunities for all employees, irrespective of their background, gender, ethnicity, or any other characteristic.
In addition to inclusive policies, RACQ implements diversity initiatives to further support our commitment, and we’re always looking to listen, learn, and improve across the board in collaboration with our employees.
We aim for our teams to be a true reflection of our communities and are committed to inclusion, particularly for people of Aboriginal and Torres Strait Islander heritage, as well as those who may experience diversity or disability-related barriers in securing employment.
Applicants from diverse backgrounds, including those from these specific areas, are encouraged to apply. If you have any support or accessibility requirements, please notify us at the time of application.
RACQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As an organisation, we believe excellence manifests in many forms. This is why we are committed to supporting our employees to achieve excellence in their performance, personal wellbeing and belonging within an inclusive, flexible & diverse workspace. These are the cornerstones of our organisational ethos.
We’re building a culture where everyone is supported to be their authentic selves, and where different backgrounds, perspectives and experiences are celebrated. Whether you’re passionate about gender equality, cultural inclusion, LGBTQIA+ visibility, First Nations representation, or disability access, RACQ is committed to creating space for you to thrive. Click here to learn more and see how you can be part of a workplace that’s shaping a more inclusive future.
LGBTQIA+ Inclusion
We strive to create a workplace where LGBTQIA+ staff feel they belong, so we’ve committed to achieving the Australian Workplace Equality Index bronze tier status by 2024.
To do this, we’ve:
Created the Affinity Employee Resource Group.
Developed visible symbols of LGBTQIA+ inclusion and support in the workplace and community.
Developed optional training on LGBTQIA+
Developed an annual LGBTQIA+ Action Plan.
Disability Inclusion
We support employees with lived experience with disability and strive to promote a safe and accessible workplace that makes building a career easier.
To do this, we’ve:
Launched the EnAble Employee Resource Group
Joined the Recruitable Program
Provided optional Disability Confidence training
We’re also developing a Disability Inclusion Action Plan, which includes undertaking an accessibility audit to understand the barriers to employment for people with a disability.
First Nations & Cultural Inclusion
Reconciliation must live in the hearts, minds, and actions of all Australians so that they can enjoy a nation strengthened by respectful relationships.
We support the national reconciliation movement through our Reconciliation Action Plans (RAP) and RAP Employee Resource Group.
In 2020, we formally set out our commitments to reconciliation in our first Reconciliation Action Plan (RAP).
In October 2022, RACQ successfully implemented our Innovate RAP.
The Innovate RAP, which runs until October 2024, details our reconciliation journey and outlines the actions we plan to take over the next two years and beyond. It prioritises three key areas:
Building cultural awareness and knowledge among our people.
Enhancing relationships with Aboriginal and Torres Strait Islander leaders, businesses and communities.
Creating economic opportunities for employment and the procuring of business.
While we recognise this is just a start, our Innovate RAP provides RACQ with a blueprint for us to make further meaningful contributions to reconciliation in Queensland.
We’re committed to building cultural awareness at RACQ. We do this by continuing to:
Raise awareness of and celebrate cultural days and events of significance.
Build confidence in our workforce through Cultural Awareness training.
Learn about the cultural diversity profile of our people.
Explore additional cultural inclusion activities and/or initiatives.
You can find out more about this in our Greater Good Report here!
Gender Equality
We strive to achieve gender equality in our workplace, as outlined by the Workplace Gender Equality Agency (WGEA).
To achieve best practice, we’ll continue to:
Complete our annual gender pay gap analysis.
Maintain a gender balance amongst our leaders.
Set gender targets for under-represented business areas.
Evolve our offering for parents and carers.
Review WGEA standards and look for areas to improve our practices.
Reporting on gender equality at RACQ.
Each year, RACQ submits an annual report to the WGEA. This government agency is charged with promoting and improving gender equality in Australian workforces and helping organisations comply with their reporting requirements under the Workplace Gender Equity Act 2012.
RACQ also compiles information on the gender demographics of our employees and our workforce management across genders:
