Front Door Greeter, Team Member – Airport West

Harris Scarfe is one of Australia’s longest trading retailers with over 170 years of experience. We currently operate over 60 stores across South Australia, Victoria, New South Wales, Queensland and Tasmania with a growing online presence. Our stores appeal to a diverse range of customers looking for great value on Homewares, Manchester, Men’s and Women’s Apparel. We offer the opportunity to really contribute in a challenging and supportive team environment where you can drive your own career development.

We are currently looking for a Door Greeter for our Airport West store. 

This role is Casual and requires Thursday, Friday, Saturday and Sunday availablity

The Door Greeter role is integral to the Harris Scarfe business, managing incoming and outgoing customers, providing frontline customer service and guidance, and managing Loss Prevention at the forefront 

 Reporting to the Store Management team, you will be responsible for:

• Greeting incoming customers in a kind and welcoming manner 
• Directing customers to the required departments and team for their relevant enquiries 
• Handling customer objections and queries with confidence 
• Finalising the customer’s instore experience with a lasting impression 
• Conducting Bag checks inline with Loss prevention and WHS policies 
• Communicating Loss Prevention concerns effectively and confidentially with the management team 

To be successful you will have:

• A friendly and outgoing nature 
• Ability to communicate effectively with customers and build rapport in a short time frame
• Experience in Loss Prevention techniques and random bag checks 
• Maturity and confidence in confronting expecations 
• Ability to be able to stand for long periods of time 

Why work at Harris Scarfe?

• You will be offered an hourly rate which is 0.25% above GRIA 
• We are large enough to offer you career opportunities to further your development, but also small enough to recognise your individual contribution.
• We offer great work-life balance.
• You will be part of a high performing, values-based team who work collaboratively to deliver an amazing customer experience.

When you join Harris Scarfe, you will be joining the Spotlight Retail Group (SRG). SRG is a diverse and ever-growing business which encompasses the Harris Scarfe, Spotlight, Anaconda and Mountain Design brands.

Harris Scarfe is committed to creating a diverse environment and is proud to be an equal opportunity employer.

If you would like to be a part of a team driven to achieve great results within a supportive and enjoyable environment, then we would love to hear from you!