Station Assistant

We are a large and fully integrated infrastructure business chartered with a responsibility that is pivotal to the success of Queensland and its people. Our culture is one based around safety and performance.

We are currently seeking a motivated Station Assistant to join our Stations Operations team based in Maryborough. In this role you will work fairly autonomously however you will have the support of an experienced small team of up to three people per shift to assist you in performing routine duties associated with station operations. This role will require to drive and convey passengers on a bus between Maryborough West and Hervey Bay and will require you to drive a company vehicle to Howard Station to perform cleaning and maintenance duties.

This is a permanent full-time opportunity which generally works between the hours of 0400 to 2200 and is split between a morning, day and night shift that you will rotate through on a roster. This role will also require you to work weekends and public holidays.

We are looking for an adaptable individual who has outstanding communication and customer service skills. Previous experience in driving a bus or operating yard machinery is highly desirable.

Key responsibilities of a Station Assistant include:
•    Convey passengers between Maryborough West and Hervey Bay
•    Assist with safe and on time arrival and departure of the services, including platform announcements
•    Provide quality customer services by interacting, assisting and directing customers
•    Assist with proper upkeep, maintenance, repair and servicing at Maryborough and Howard Station and equipment (e.g. cleaning, mowing and whipper snipping)
•    Report anything that may impact on staff or customer safety to the Supervisor
•    Perform additional duties as requested by the Supervisor

You will need: 
•    Outstanding communication and customer service skills
•    Ability to work autonomously but also within a team environment
•    Ability to work safely and follow directions given
•    Current manual ‘MR’ License
•    Ability to undertake a variety of manual handling tasks including cleaning and lifting of heavy luggage up to 20 kilograms

Candidates will also need to obtain the below certificates at their own cost prior to employment if they do not currently hold: 
•    Drivers Authorisation Qualification

Some benefits of working as a Station Assistant: 
•    Annual salary of $57,467 + super + any applicable penalties and allowances
•    Discounted rail travel for off-duty travel on the Southeast Queensland and long-distance travel networks
•    Employee Assistance Program covering career, conflict management, nutrition, and family support and assistance
•    Free Flu Vaccination Program

Position Description

If this position interests you and you feel you have the knowledge and experience please apply to Station Assistant (2770) via our website by clicking onto the “Apply” button. Please submit a resume and covering letter outlining your relevant experience by 11:59pm 10th of May 2022.

IMPORTANT NOTE: CURRENT QUEENSLAND RAIL EMPLOYEES

Queensland Rail employees must apply for vacancies via the People Connect solution and not via the external Queensland Rail career site or Seek using one of the following options:

1. While at home or on the go at anytime, anywhere using the People Connect Solution on a personal device not connected to the Queensland Rail IT network or LAN. Please note you will need to set up Multi Factor Authentication (MFA) on your account profile. There are two options to do this:

• Install the Microsoft Authenticator app on your smartphone.
• If your phone does not support the app, or you do not wish to use an app, you can authenticate by either an automated phone call or a 6-digit verification code received via a text message.

2. While at work signed via the People Connect solution (Single Sign On) using a Queensland Rail corporate device connected to the Queensland Rail IT network or LAN.

External applicants applying for roles within Queensland Rail will be subject to Alcohol and Other Drugs pre-employment testing. The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, pre-employment health assessment and background checks that might also include criminal history and credit checks.

Queensland Rail embraces diversity and equal opportunity in a serious way.  We have built the foundation for diversity in the areas of gender balance, First Nations Peoples, Youth, Disability and Multiculturalism. We continue to establish and integrate key programs such as QRWomen, Graduate and Apprentice Programs, Work and Welcome, Returned to Work processes, Employee Assistance Program, as well as Queensland Rail First Nations and LGBTIQ+ Staff Reference Groups.

To learn more about this Queensland Rail career opportunity please contact Tanya Anderson with your specific enquiry on (07) 3072 0806 or email tanya.anderson@qr.com.au.  Please do not email your application. We can only accept applications received via our website.