Coles Group

Retail & Customer Service

Coles is one of Australia’s leading retailers, with an extensive footprint of over 1,800 retail outlets nationally. We employ more than 115,000 team members, engage with more than 8,000 suppliers, and we welcome millions of customers through our store network and digital platforms every week.

We are one of Australia’s largest employers and our workforce includes in store, corporate, manufacturing, distribution, and fulfilment. Our team members reflect the diverse communities in which we operate and we strive to make Coles a great place to work.

Get a taste for seeing your work matter

Join a team that’s helping to feed millions of Australians every day instore and online.

Meaningful work is not a one-off, it’s happening every day. So too, is supportive leadership, hands-on responsibility and a collaborative vibe.

It means you’re getting all the right ingredients to grow where you are or step up into your potential. And that’s not all; imagine what you can do with a caring team behind you and the safety to be 100% you.

Our Videos

Proudly Making a Difference
Proudly Making a Difference
A Day in the Life of a Team Member
A Day in the Life of a Team Member
Meet Robbie | Coles Services in Charge Team Member
Meet Robbie | Coles Services in Charge Team Member

HERE'S A SNAPSHOT...

2400+ Locations
115k Employees
1914 Founded

Our Values

Our values drive how our team of more than 115,000 team members work together and show up, and they shape the culture that we aspire to. They guide our decisions, how we serve our customers and the communities that we work in every day.

Our values, known as the 4Cs, are unique to us. They represent the best of us today and inspire us to be better tomorrow.  Our 4Cs are what makes us proudly Coles.

Care for each other

We care about the person behind the badge, we seek out and listen to different points of view, and we say thanks and appreciate each other often.

Have Courage to make the right choices

We speak up if things don’t seem right, are bold and take on the challenge, and we recognise mistakes to find ways to improve.

Deliver for Our Customers

We ask questions to learn more about our customers needs, we find ways to exceed our customers expectations, and we respond promptly to customer needs to always build trust.

Create for the future

We make choices that benefit both today and tomorrow, we try something new and fun with it, and we invest in our growth and the growth of others.

Find out more here!

Finding your first job

Start out strong

Whether you’re a school or uni student, or simply ready to kick off your career, Coles Group offers opportunities to gain experience, build skills, and be part of a supportive team.

What we’re looking for

  • Enthusiasm and attitude – Bring energy, stay positive, and be ready to give things a go. It makes a big difference to the team.
  • A passion for customer service – Enjoy helping people, creating friendly moments, and making customers’ days easier.
  • A safety-focused approach – Look out for yourself and others by speaking up if something’s not right.
  • Reliability and trustworthiness – Honour your commitments, arrive on time, and build trust by being someone your team can count on.
  • Pride in your presentation – Take pride in your appearance and keep your work area neat, tidy, and welcoming.

Find out more here.

Store Team Member Roles

Supermarket team members help keep our shelves stocked, assist customers with a friendly attitude, and contribute to a great team environment every day.

Find out more here

Expression of Interest

If you can’t find a specific job listing in your area, you can submit an Expression of Interest. We’ll keep your details and contact you when a position matches your profile.

Submit an Expression of Interest here.

Why join Coles Group?

Team member discounts

5% discount all year-round on supermarket and liquor purchases made online and instore. 10% discount offered for 5 days every month of the year.

Minimal experience required

You don’t need to have any experience, but if you’re enthusiastic and willing, have a great attitude and are a reliable human, you’ll make a great addition to our team.

Work that fits around you

We know our team members have lives outside of work, so we’ll work with you to roster your shifts around your availability.

Opportunities to learn and grow

Get paid to grow your career in customer service, learn a trade, or even train to be an Operations Leader!

Reward through recognition

Earn points through mythanks, a digital recognition platform to use on shopping and gift cards across an extensive range of retailers.

Uniforms provided

We provide uniforms and PPE at no cost for eligible team members so you can focus on what you do best.

Discounts on shopping and entertainment

We have a range of discounts on dining, gym memberships, tech, sporting events, restaurants and more via our partner networks.

Focus on your health and wellbeing

Our EAP offers 24/7 confidential support for team members and their immediate family members. We also offer resources via our wellbeing portal.

Visit Why join Coles Group? to discover more reasons to join Coles.

Coles Culture at Coles, Caulfield Village on 30/7/2025. Photo: Jarred Eid / Event Photos Australia

Diversity & Inclusion

Everyone is welcome at our table

We’re all different, and that’s something we’re proud of at Coles Group. Because we know our differences – from backgrounds to experiences to perspectives – set us apart. And they can also bring us together.

Being unique reminds us that every customer, team member and supplier we work with is unique too. So, just as we have for over a century, we’re making Coles somewhere everyone feels like they belong.

We celebrate diversity

Our Diversity & Inclusion Strategy outlines our commitments across five focus areas: Accessibility, Cultural Diversity, Gender Equity, Pride, and Indigenous Engagement.

We continue to focus on creating an inclusive culture where all team members feel respected and valued, and we work hard to ensure Coles is a place where everyone feels they belong.

Careers for everyone

We’re committed to attracting and employing people who represent the communities we work in. At Coles, we support our team members regardless of age, disability, race, gender identity, gender expression, sexual orientation, religion, ethnicity, family responsibilities or cultural background to ensure they feel safe and included at work.

Throughout the recruitment process, we provide support to candidates to ensure no one is disadvantaged. If you’re interested in a great career with Coles Group, across any of our brands or functions, we’d love you to apply.

Learn more here.

 

Frequently Asked Questions

What are the age requirements?

You usually need to be 15 years old or older to work at Coles supermarkets. For other brands like Liquorland, you need to be at least 18 years old.

Do I need experience?

You don’t need any experience, but you can check out what we’re looking for below.

Do I need a resume? 

You don’t need a resume to apply, but you will need some ID, like a student ID or a passport, if you are successful.

What is the recruitment process?

We want you to feel confident when applying. Store Team Members don’t need a resume, but preparing for your interview can make a big difference. Learn more about our Recruitment Process here.

What do I wear to my interview?

Think smart casual. Go for neat jeans or pants, a clean shirt or top, and tidy shoes.

What happens if I’m unsuccessful?

We get lots of applications, but don’t worry. We’ll keep your details and get in touch if a suitable role comes up.

I identify as a person with a Disability and require an adjustment or require Inclusive Support. Who can I contact?

If you require inclusion support or a recruitment adjustment, email us at InclusionRecruitment@coles.com.au.

If you identify as a person with disability and prefer to speak over the phone, please call Customer Care on 1800 061 562. They’ll take your details and arrange a call back from a member of the Coles Inclusive Recruitment team.

Our Videos

Day in the life of a Team Member

All Videos

Studying & Earning: Georgia's casual job journey at Coles
Oshan's path to confidence: Gaining skills at Coles
Meet Harvey – Team Member
Meet Lily – Team Member
Mitch’s Multi-job Life at Coles

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Coles Group

Store Team Member

Are you looking for an exciting career in one of our Coles supermarkets, Coles Express sites, or Coles Liquor stores?

All states and territories, Australia
December 31, 2026

Awards

Top 100
Most Popular Graduate Employers
Top 100
Australia's Top 100 Graduate Employers, 2026
Top Graduate Employer
AAGE Top Graduate Employers, 2026
Recognised
Disability Confident Recruiter, 2026
AWEI Platinum Employer
Australian LGBTQ+ Inclusion Awards, 2026
Member
Valuable 500

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