Coles is one of Australia’s leading retailers, with an extensive footprint of over 1,800 retail outlets nationally.
We employ more than 115,000 team members, engage with more than 8,000 suppliers, and we welcome millions of customers through our store network and digital platforms every week.
We are one of Australia’s largest employers and our workforce includes in store, corporate, manufacturing, distribution, and fulfilment. Our team members reflect the diverse communities in which we operate and we strive to make Coles a great place to work.
Get a taste for seeing your work matter
Join a team that’s helping to feed millions of Australians every day instore and online.
Meaningful work is not a one-off, it’s happening every day. So too, is supportive leadership, hands-on responsibility and a collaborative vibe.
It means you’re getting all the right ingredients to grow where you are or step up into your potential. And that’s not all; imagine what you can do with a caring team behind you and the safety to be 100% you.
Our Videos
A little taster of our culture
A Day in the Life of a Team Member
Meet Robbie | Coles Services in Charge Team Member
HERE'S A SNAPSHOT...
2400+Locations
115kEmployees
1914Founded
Our Values
Our values drive how our team of more than 120,000 team members work together and show up, and they shape the culture that we aspire to. They guide our decisions, how we serve our customers and the communities that we work in every day.
Our values, known as the 4Cs, are unique to us. They represent the best of us today and inspire us to be better tomorrow. Our 4Cs are what makes us proudly Coles.
Care for each other
We care about the person behind the badge, we seek out and listen to different points of view, and we say thanks and appreciate each other often.
Have Courage to make the right choices
We speak up if things don’t seem right, are bold and take on the challenge, and we recognise mistakes to find ways to improve.
Deliver for Our Customers
We ask questions to learn more about our customers needs, we find ways to exceed our customers expectations, and we respond promptly to customer needs to always build trust.
Create for the future
We make choices that benefit both today and tomorrow, we try something new and fun with it, and we invest in our growth and the growth of others.
5% discount all year-round on supermarket and liquor purchases made online and instore. 10% discount offered for 5 days every month of the year.
Minimal experience required
You don’t need to have any experience, but if you’re enthusiastic and willing, have a great attitude and are a reliable human, you’ll make a great addition to our team.
Work that fits around you
We know our team members have lives outside of work, so we’ll work with you to roster your shifts around your availability.
Opportunities to learn and grow
Get paid to grow your career in customer service, learn a trade, or even train to be an Operations Leader!
Reward through recognition
Earn points through mythanks, a digital recognition platform to use on shopping and gift cards across an extensive range of retailers.
Uniforms provided
We provide uniforms and PPE at no cost for eligible team members so you can focus on what you do best.
Discounts on shopping and entertainment
We have a range of discounts on dining, gym memberships, tech, sporting events, restaurants and more via our partner networks.
Focus on your health and wellbeing
Our EAP offers 24/7 confidential support for team members and their immediate family members. We also offer resources via our wellbeing portal.
We know it’s important to recognise the efforts and achievements of our team members. That’s why we have a number of ways to say ‘thank you’, and everyone can get in on the act, even our customers.
APPRECIATE A MATE
Appreciate a mate thank you cards that encourage on-the-spot feedback and can be given to anyone working at Coles.
WINNING TOGETHER
Winning together is a shared celebration of team members who champion our Coles values. Recognition is provided by the manager to team members weekly and includes a personalised thank you card together with a gift card.
SERVICE RECOGNITION
Experience matters. That’s why we celebrate the anniversary milestones of our team. When a team member hits 5 years of service, and every 5 years thereafter, they are awarded a special name badge and a special celebration of their time of service.
GOOD THINGS AWARDS
Team members are recognised monthly and could roll up to be quarterly and annual winners with fantastic prizes available. Team and Leaders across our brands could also be celebrated at one of our epic ‘Of The Year’ events, where we award prizes such as holidays, mementoes, international study tours and more!
Information for Parents & Carers
What are the minimum age requirements?
You will need to be at least 15 years of age to apply for employment with Coles. For some brands, such as Liquor, you will need to be at least 18 years of age.
At what age can my child start working?
Each state and territory in Australia has its own requirements regarding the minimum age of employment and the conditions that apply. As a national employer, Coles will generally only accept applications from prospective team members who are aged 15 years and older for our supermarkets and online business.
In some cases, we’ll need your written permission to allow your child to start with us or other documentation in support. If so, the store you’ve applied with will make it easy and guide you through the steps.
For Coles Services – we will only accept applications from prospective team members who are aged 16 years and older.
For Liquor and distribution jobs – applicants will need to be at least 18 years of age.
What to expect in the Coles Recruitment Process
Submit your Expression of Interest: Search and apply for suitable roles, or if there are no jobs in your area, complete our Expression of Interest.
Walkaround Interview & Job Preview: If shortlisted, you will be invited to an onsite walkaround interview with up to 3 other candidates.
Working Rights Verification: You will need to provide your working rights documents for verification, including proof of identity and, if required, qualifications, medical assessment, police checks and/or driver’s licence.
Offer Acceptance & Onboarding: Once you have received and signed your contract, you’ll be required to complete your onboarding details, including bank, superannuation and taxation details.
Welcome to #TeamColes: Your line manager will be in touch with you to discuss arrangements for your first day.
What to expect when your child is working with us
Coles Group is a great place for a first job. We offer flexible working arrangements with no late shifts. Working with us won’t interfere with school hours, and we’ll do our best to accommodate any after-school activities.
School students are rostered for shifts in the afternoons, evenings, weekends and school holidays. They’ll receive their roster in advance, which makes it easier to plan for other commitments.
We’ll provide your child with extensive training, support and ongoing guidance to make sure they fully understand their job responsibilities, including safety requirements and processes. Your child should feel safe and comfortable whenever they come to work with us.
Coles Grad Program
Do you have the hunger to be a future leader?
Join our award-winning Grad program and enjoy hands-on learning, mentoring, and training as well as giving you a taste of meaningful work. Plus, we offer 10+ corporate career streams from people & culture to digital and technology.
Here’s a sampler of what to expect from the Grad program.
Learning opportunities on real projects that come with the scale to create positive change for millions of Australian customers
Ownership of your development allowing you to tailor your learning rotations and career path
An exciting start to build on as you will be offered a guaranteed role, if you successfully complete the grad program
If you’re interested in learning more about the program—or know someone who’s recently graduated—check out the details.
We’re proud to say that 3.5% of our Coles Group team members identify as Aboriginal or Torres Strait Islander. As one of the largest private sector employees of Indigenous Australians, we encourage Aboriginal and Torres Strait Islander peoples to apply to our graduate program.
From NSW to Victoria, Rayden’s Coles marketing grad journey has been packed with rotations, real-world impact, personal growth, and the excitement of discovering just how powerful communication can be.
Discovering My Path Through the Coles Graduate Program
From distribution centres to Indigenous Affairs and now Internal Comms, Benji’s grad journey at Coles helped him explore, connect, and build a meaningful career he’s truly proud of.
Studying and earning: Georgia's casual job journey at Coles
Why Coles is the PERFECT place to start your career!
Mitch's Multi-job Life at Coles
Top Tips for landing a job with Coles Group!
Meet Kitty Brooks
Meet Briony - Operation Execution Manager at Coles Liquor!
Build a bright future as a Coles graduate!
Gender Diversity
All together for Gender Equity
Working toward gender equity
When it comes to achieving gender equity, we’re always pushing for better. That means taking action on the issues and working toward better representation across our business.
Finding better balance
We’re striving for greater gender balance and our goal is to sustain 40% women, 40% men and 20% unspecified and non-binary gender identities in our leadership population. We’ve already taken significant steps to acheive this goal, including reaching 40% female representation in leadership roles. We also look to sustain 40/40/20% on the Board.
Championing flexible working
We understand that many people require flexible working arrangements, and we’ve worked hard to mainstream flexible working. We’re updating our recruitment processes, looking at how we develop talent and challenging role structures to create a working environment that helps all team members to thrive.
All together for Accessibility
Strength in our differences
We’re committed to making our products, services, workplace and culture welcoming, accessible and supportive of people with disability.
To support our customers, we’re committed to the continued rollout of disability confidence training to our customer facing team members.
In 2021, we became a signatory to the Valuable 500, a CEO-led global movement for disability inclusion in workplaces, of which we are still a proud signatory of in 2024. Coles was one of only eleven Australian signatories, and the only Australian retailer in the initial group of 500 workplaces.
We have also recently rated number 1 performer in the Access and Inclusions Index with the Australian Disability Network for 2023. We are also a member of the Australian Disability Network.
During the recruitment process, we know we might need to make some adjustments; including alternative formats to the recruitment process, so we can get to know you in the best possible way. Let us know, we’re happy to accommodate.
Once you join Coles as a team member, if there are changes that need to be made to your workplace or workstation so you can perform at your best, we’ll work with you to develop a solution that suits your needs.
Need assistance?
To learn about the assistance we can offer during the recruitment process, your potential work environment, access features of a location, or if you require alternative formats to our process, you can ask your question to the chatbot in the bottom right hand corner of your screen, or email InclusionRecruitment@coles.com.au.
If you identify as a person with disability and your preferred method of communication is via phone, please call Customer Care on 1800 061 562. The Customer Care team will take your details and arrange for a return call from a member of the Coles Inclusive Recruitment team.
We’ve obtained Disability Confident Recruiter accreditation through the Australian Network on Disability, which highlights our commitment to remove barriers in our recruitment process and to make it more accessible and inclusive for people with disability.
To help you overcome any barriers to working with us, we’ve partnered with Disability Works Australia and MAX Solutions, who have specialist knowledge and help us place motivated people into great positions within Coles Group.
We’re also proud to be part of the Australian Network on Disability ‘Stepping Into’ Internship Program, offering university students valuable business experience to set them up with meaningful careers.
All together for Pride
No matter your orientation or how you identify, you can be your authentic self when you work with Coles.
Our executive-sponsored team member network, and our commitment to continually striving for best practice in the Australian Workplace Equality Index (AWEI), means you can come to Coles Group knowing you’ll grow your career, thrive and reach your full potential.
Everyone is welcome at our table
We’re all different, and that’s something we’re proud of at Coles Group. Because we know our differences – from backgrounds to experiences to perspectives – set us apart. And they can also bring us together.
Being unique reminds us that every customer, team member and supplier we work with is unique too. So, just as we have for over a century, we’re making Coles somewhere everyone feels like they belong.
LGBTQI+ inclusion
Championing LGBTQI+ inclusion in the workplace and beyond, our Pride at Coles network connects queer team members and their allies across the country. Our Pride network celebrates LGTBQI+ days of significance such as IDAHOBIT and Wear it Purple, raising awareness and funds for community organisations.
Coles offers LGBTQI+ awareness and ally training to all team members and have dedicated leadership programs for our Pride network leads. Our People policies and team member benefits are gender neutral and inclusive of all team members. Coles is proud to be the Presenting Partner with Sydney WorldPride 2023 Sydney Gay and Lesbian Mardi Gras until.
We’re proud to be recognised as a Gold Tiered Employer in the 2021 Australian Workplace Equality Awards and active partner with the community.
Coles is a proud member of ACON’s Welcome Here Project. As a member we agree to support three project commitments:
Welcome and include LGBTQI+ people
Create positive change in your local community
Celebrate LGBTQI+ diversity
We’re here to help
We welcome applications from the LGBTQI+ community, and we recognise that trans and gender diverse applicants may have specific questions throughout the recruitment process. There’s no obligation to disclose your gender identity, however, if you choose to share this information, we’re here to provide advice and support.
To find out how we can assist you, you can ask the Chatbot in the bottom right hand corner of our website about support for gender diverse applicants.
We’re here to provide you with support and confidential advice throughout the recruitment process. Applicants can contact our Inclusive Recruitment team at inclusionrecruitment@coles.com.au – where you’ll be supported by our Inclusive Recruitment lead.
All together for Indigenous Engagement
Our vision
Our vision for reconciliation is to create an environment where Coles and Aboriginal and Torres Strait Islander colleagues, customers and communities can Win Together.
Winning together is a fundamental pillar of the Coles Group strategy and means embracing the vital importance of collaboration, partnership and shared success. It means taking meaningful steps towards an Australia that embraces the rich contributions Aboriginal and Torres Strait Islander peoples bring, and a future where everyone can thrive.
Reconciliation Action Plan
At Coles, we’re driven by our purpose of helping Australians eat and live better every day, which we extend to First Nations people across the country through the lens of our Reconciliation Action Plan (RAP).
For many years, Coles has been actively invested in Aboriginal and Torres Strait Islander engagement and we are pleased to have made important achievements in partnership with First Nations communities across the country.
We recognise there is still more to do, and we are committed to enhancing our contributions and our ambitions in this space, guided by the framework of our RAP.
We’re proud to be one of Australia’s largest private sector employers of Aboriginal and Torres Strait Islander peoples and we’re not stopping there. If you’re interested in a rewarding career with Coles Group, across any of our brands or functions, we actively encourage you tosubmit your Expression of Interest.
For more information or assistance with your application, please email the Indigenous Affairs Team at IndigenousAffairs@coles.com.au
Coles Group
Browse job openings or use the filters below to narrow your search.
Coles Group
Store Team Member
Are you looking for an exciting career in one of our Coles supermarkets, Coles Express sites, or Coles Liquor stores?
