As Australia’s largest not-for-profit private health insurer, our vision is to make health care understandable, affordable, high quality and customer centric.
We’re proud to be home to 1300 employees within our head office location in Sydney, our Australian call centres and our growing network of branches and dental centres across the country.
With over 85 years of heritage in Australia, we’re committed to investing in the health and happiness of both our members and people. We believe that by giving our people an inclusive, supportive and healthy working environment, we can do our best for our members.
We’re always seeking talented and diverse individuals to join us. Our people bring different experiences, views and abilities to an inclusive environment where they’re valued and respected. At HCF we have opportunities in a variety of areas such as our dental network, member experience, claims, sales and administration teams.
1. We’re for health, not profit
We are Australia’s leading not-for-profit health insurer. This means that the profit we make goes back into the fund to improve our products, contribute to research and keep our premiums low. Our difference is that we put our members first, rather than shareholders.
2. Our vision
We want to satisfy the needs of Australians by making health care understandable, affordable, high quality and customer centric.
3. Our mission
Our mission is to be the partner of choice in enabling people to care for their health.
4. Our values
We live and breathe our values of customer focus, integrity, personal accountability, innovation and strong team work. These values inspire us towards continuous improvement and the empowerment of our people.
5. Diversity and inclusion
We’re committed to creating an inclusive, supportive and respectful workplace by providing equal opportunity in all aspects of employment. We promote and celebrate employee differences in gender, gender identity, sexuality, race, beliefs, age and abilities. We actively encourage candidates from diverse backgrounds to apply.
6. We care about your health
As a health organisation, we deeply care about the wellbeing of our members and people and have a range of initiatives that we’re really proud of. Programs like Victor Chang Heart Health Check Booths and HCF Hands On empower Australians to live a healthier life. We also contribute to long-term developments in the health sector through providing over $17 million towards our HCF Research Foundation, and supporting health tech start-ups through our HCF Catalyst Program.
7. Employee benefits
We care about the wellbeing of our people just as much as we care about the wellbeing of our members. We’ll offer many benefits to ensure your mental and physical health is optimised, such as:
a Friends and Family Day, which is an opportunity to take time off to spend with friends or family five days paid hospital leave in addition to your sick leave an Employee Assistance Program, a free counselling service health and wellbeing programs, discounted gym membership, paid parental leave, discounted health insurance, study assistance (pending eligibility) novated leasing, salary continuance insurance, flexible working.
8. Learning and development
We continuously invest in our people and want them to be the best that they can be. We’ll support your professional development through online training programs, workshops, on-the-job learning and opportunities to gain qualifications. We’ll also support further study through giving you paid study leave and can even help pay for your course fees (pending eligibility).
9. Exciting changes ahead
We’re in an exciting transformation and growth period as we work towards achieving our 2020 strategy. As part of this transformation, we’re: expanding our dental centres and branches into new regions; upgrading our core systems; undergoing a cultural change to further empower our people and be more customer centric.
10. Start your career with us and reach your career goals
We’re proud of our positive and collaborative workplace where we’ll help you reach your potential. You’ll have the opportunity to use your skills to take you in different directions and achieve great things. If you want to share in the exciting journey, explore further and discover what we can offer you, apply for one of our roles today!