Healthcare & Social Assistance

As Australia’s largest not-for-profit private health insurer, our vision is to make health care understandable, affordable, high quality and customer centric.

We’re proud to be home to 1300 employees within our head office location in Sydney, our Australian call centres and our growing network of branches and dental centres across the country.

With over 85 years of heritage in Australia, we’re committed to investing in the health and happiness of both our members and people. We believe that by giving our people an inclusive, supportive and healthy working environment, we can do our best for our members.

We’re always seeking talented and diverse individuals to join us. Our people bring different experiences, views and abilities to an inclusive environment where they’re valued and respected. At HCF we have opportunities in a variety of areas such as our dental and eyecare network, call centres, claims, sales and administration teams.


1932 Founded
1,300 Employees
1.6M Members

Uncommon Care

Uncommon Care just makes common sense to us. It’s at the heart of who we are and what we do. Being not for profit means we behave differently to the other health funds. We put people before profit and are committed to delivering care and support for our members throughout their life’s journey. We’ll be there when they need us most

Our vision

We want to satisfy the needs of Australians by making health care understandable, affordable, high quality and customer-centric.

Our mission

Our mission is to be the partner of choice in enabling people to care for their health.

Our values

We live and breathe our values of customer focus, integrity, personal accountability, innovation and strong teamwork. These values inspire us towards continuous improvement and the empowerment of our people.

At HCF our values are the way we do things and create the right culture to help us realise our purpose – to bring our human touch to healthcare.

These are the values that guide the way we work, the decisions we make and how we interact with the world around us.

Step Forward

we step forward when we see a need to be met, a problem to be solved, a wrong to be righted.

Walk in their Shoes

We understand the needs and perspectives of others and see the world through their eyes.

Stay Human

We look for the human in each other and use that to guide what we do and how we do it. We show up with authenticity and acceptance, knowing that we’re at our best when we’re our true selves.

Make it Better

We look at things with fresh eyes and ask “how can I make it better?” We are open, creative and resourceful in how we approach problem-solving – we hack the problem and solution.

Get there Together

We believe in the power of one team. Together we can achieve our collective goals, more than any one of us can alone

We care about your health

As a health organisation, we deeply care about the well-being of our people and have a range of initiatives that we’re really proud of. Programs like Victor Chang Heart Health Check Booths and Healthy Weight for Life empower Australians to live healthier lives. We also contribute to long-term developments in the health sector by providing over $19.7 million towards our HCF Research Foundation and supporting health tech start-ups through our HCF Catalyst Program.

Working at HCF

HCF is one of Australia’s largest and fastest-growing health funds. By working at HCF you’ll become part of a friendly, dynamic team that prides itself on being different from other health funds. We’re different because we’re a not-for-profit fund that puts its members’ interests first. This is why we’re able to consistently return more in member benefits than other funds.

Making a difference through our people

We’re also different in the way we value and develop our staff. We know that the continued success of HCF depends on attracting and retaining staff members that believe in our core values and our mission to be different from other health funds.

We believe in developing our people to assist in driving continuous improvement within the organisation. At the same time we are dedicated to creating a working culture where staff members can flourish.

Employee benefits

We care about the wellbeing of our people just as much as we care about the wellbeing of our members. We’ll offer many benefits to ensure your mental and physical health is optimised, such as:

  • Discounted health insurance
  • Friends and Family Day
  • Five days paid hospital leave in addition to your sick leave
  • Employee Assistance Program
  • Health and wellbeing programs
  • Discounted gym membership
  • Paid parental leave
  • Study assistance
  • Novated leasing
  • Salary continuance insurance
  • Various insurance options
  • Flexible working options

Learning and development

We continuously invest in our people and want them to be the best that they can be. We’ll support your professional development through online training programs, workshops, on-the-job learning and opportunities to gain qualifications. We’ll also support further study through giving you paid study leave and can even help pay for your course fees (pending eligibility).

If you want to share in the exciting journey, explore further and discover what we can offer you, apply for one of our roles today!

Optical Dispenser Traineeship Program

Embark on a rewarding career in vision health with our Optical Dispenser traineeship program at HCF. Designed to nurture talent and contribute to the dynamic field of eye care, this program provides a unique opportunity to learn, grow, and make a positive impact.

Program Highlights:

  • Duration: Our comprehensive traineeship program spans 24 months, blending hands-on experience with theoretical knowledge essential for optical dispensing.
  • Paid Learning: Receive a competitive salary to support your studies and practical training, ensuring you focus on becoming a skilled optical dispenser.
  • Practical exposure: work alongside seasoned optical professionals, gaining insight into frame fitting, lens selection, and exemplary customer service.
  • Study While you Work: Study is via correspondence allowing you to study when it suits you, with three multiple-day workshops during the traineeship to hone your practical experience.
  • Certification: Upon successful completion of the program, you will be awarded a Certificate IV in Optical Dispensing, enhancing your employability in the optical industry.

Why Choose Our Program:

  • Non-Profit Mission: By participating in our program, you are contributing to our mission of making a positive difference to the lives of our members, our people, and our communities by making healthcare more affordable and accessible.
  • Career Pathways: Exceptional trainees may have opportunities for permanent roles within our network of eyecare centres.
  • Supportive Environment: Our team of optical experts is committed to your growth and success. You’ll work in a supportive and collaborative atmosphere.

Join our Optical Dispenser traineeship program and make a meaningful impact on eye health.

For more information and application details, please visit our career page or contact us at vacancy@hcf.com.au

 Your path to becoming a skilled optical dispenser begins here.

Dental Assistant Traineeship Program

Are you passionate about dentistry and eager to start a rewarding career in healthcare? Our Dental Assistant Traineeship Program provides an excellent opportunity to kickstart your journey in the world of dental healthcare while making a positive impact on our community.

Program overview

  • Duration: Our comprehensive traineeship program spans 12 months, during which you will receive hands-on training and valuable industry insights.
  • Paid Learning: We understand that learning is a two-way street, and that’s why we offer a competitive salary to our trainees throughout the program.
  • Skill Development: Under the guidance of experienced dental professionals, you’ll gain practical skills in dental procedures, patient care, infection control, and more.
  • Classroom Training: Alongside practical training, you will attend informative classroom sessions to expand your theoretical knowledge of dental healthcare. This is provided through TAFE. Course fees are fully covered by HCF.
  • Certification: Upon successful completion of the program, you will be awarded a recognized certification, enhancing your employability in the dental field.

Why choose our program

  • Join the largest non-for-profit health fund in Australia and be a part of an organization that puts its members and their health as priority.
  • As part of the organisation, you will enjoy our employees’ benefits including Up to 50% discount on health cover.
  • Career Growth: We believe in nurturing talent. Successful trainees may have opportunities for permanent positions within our network of dental clinics.
  • Supportive Environment: Our team of dental professionals is committed to your growth and success. You’ll work in a supportive and collaborative atmosphere.

We Celebrate Diversity

We’re committed to creating an inclusive, supportive and respectful workplace by providing equal opportunity in all aspects of employment. We promote and celebrate employee differences in gender, gender identity, sexuality, race, beliefs, age and abilities. We actively encourage candidates from diverse backgrounds to apply.

Employee Reference Groups

We have established voluntary Employee Reference Groups (ERG’s) which are employee-led groups that serve as a resource for our organisation to foster a diverse, inclusive workplace aligned with our mission, values, goals and business practices.

We have four main focus groups listed below:

  • Disability
  • Aboriginal and Torres Strait Islander
  • Gender

Our ERGs play many different roles including:

  • Provide a source of mentors, roles models, sponsors and connections
  • Provide access to information about career strategies, opportunities, and advancement
  • Serve as influential and trusted advisors to People and Culture and organisation leadership on workplace issues, opportunities, and solutions.
  • Partner with business leaders to develop new products and better understand and serve members and the community.
  • Create an open forum for employees who share common interests/concerns to meet and support one another in creatively addressing those concerns
  • Provide a resource to leadership regarding employee/community issues, needs and policies
  • Represent HCF at a range of forums and networks
  • They advance a respectful and caring community

Each group has a representative who feeds into the Diversity and Inclusion Council.

Our overall aim is to create a workplace where a diversity of people experience:

  • Being valued and respected for who they are in their working environment.
  • Feeling connected to and accepted by their co-workers
  • Having opportunities to develop their career and progress
  • Contributing their talents to our organisation.

There are currently no jobs available

Unfortunately there are currently no positions available at HCF, please check back soon.