Programmed

Trades & Services

Working at Programmed

Equality and Diversity in the workplace

We believe in providing an equal and diverse workplace where everyone feels welcome. Our commitment to diversity focuses on cultural and generational diversity. This includes providing employment opportunities to people with disabilities and improving gender balance in the workplace.

Indigenous Engagement

Programmed is a recognised service provider for the Department of Prime Minister and Cabinet’s Indigenous Advancement Strategy. We are committed to providing Aboriginal and Torres Strait Islander people with sustainable employment opportunities. Ensuring they gain relevant skills and experience that will set them up for a lifetime of employment.

Attitudes and Values

We put people first, which is why we have a culture that focuses on personal safety, teamwork, accountability, recognition, honesty, integrity and customer service. These values and attitudes allow us to fulfil our commitment to our customers and employees.

Training and Development

Whether you are settled on a career or are looking to explore different opportunities, Programmed encourages employees to gain new experiences and skills. As you progress throughout your career, we will assist you with training, mentoring and the opportunity for further study and upskilling.

Make a difference

We value thought leadership and encourage everyone to bring new ideas, thoughts and fresh perspectives to our workplace. As a Programmed employee, you are encouraged to make decisions and speak to management when you have a new idea.

Safety First

Safety is a core part of our business, which is why we have a zero-harm culture. We want you to return home the same way you arrived, injury-free. Our approach to safety ensures we are taking the necessary steps so that you, our customers and the environment is always safe.

Follow your path

We work closely with employers and businesses from a range of industries including:

• Commercial and Retail
• Education
• Manufacturing
• Defence
• Transport and Logistics
• Mining, oil, and gas
• Tourism and sport
• Government and infrastructure
• Health, aged and community care
• Utilities
• Business services
• Telecommunications
• Fast-moving consumer goods (FMCG)

You could work here

Working at Programmed means you could work with customers, including:

• Anglo Australian Telescope
• ANZ
• Australian National University
• Australian Unity
• Baptcare
• Brown Brothers
• Domaine Chandon
• Medibank
• University of Adelaide
• University of New South Wales
• Melbourne Cricket Ground (MCG)
• Western Australian Cricket Association (WACA)

Employee Benefits

At Programmed, we like to reward our employees for all their hard work. Whether it is with chocolates, cake or coffee, Friday lunch or staff gatherings, we love rewarding our staff. Birthday coming up? Get ready for a resounding rendition of Happy Birthday.

Opportunity to grow

Everyone has different goals and ambitions. Which is why we are committed to helping you succeed in your career. We are here to help you grow and explore opportunities within the company. With the right training and mentoring, we’ll help you progress.

All we seek is a can-do attitude from you.

Traineeships & Apprenticeships

Whether you’re interested in a short course to kick start your career, a formal apprenticeship, or training to extend your existing knowledge, Programmed Training Services can help you build the skills you need to realise your potential.

Great jobs with great companies

We match people with great career opportunities in a range of industries including telecommunications, NBN, engineering, manufacturing, transport and logistics, health, community services, business, management, utilities, infrastructure, mining, resources and customer service.

Nationally recognised qualifications

As a Programmed apprentice or trainee, you’ll receive on-the-job training towards a nationally recognised qualification. All our trainees are supported by a dedicated field officer who provides ongoing coaching, mentoring and support, monitoring both on- and off-the-job progress, safety awareness and safety talks throughout your apprenticeship/traineeship.

Train with Australia’s best

Over the past decade, we have employed more than 8,500 apprentices and trainees, assisting each person to become qualified for the career they desire. Each year we support more than 1,500 trainees and apprentices, and help over 6,000 people to complete training courses.

•  Interested in joining our Programmed Property Services Grounds Services team? Download our brochure here.
•  Interested in joining our Programmed Property Services Painting team? Download our brochure here.

Meet Liam

Liam O’Brien completed his carpentry apprenticeship on Rottnest Island and became a full-time employee with Programmed.

Liam is an integral part of the Programmed team, who rely on him to assist in after-hour emergencies and his licensed ability to drive any vehicle on the island. Liam is also the captain of the Island Volunteer Fire Service team and has a reputation for having great potential for career growth.

We caught up with Liam to hear about his progress.

What made you move over to the island?

After high school, I permanently moved onto the island for the great surf, which is a passion of mine. That would be about eight years ago now. Rottnest is now my home, and the community here is my family.

How did you start your apprenticeship with Programmed?

When I arrived, I made many connections with the Programmed team through my hospitality work on the island. I also became quite involved with the Volunteer Fire Service, which is strongly supported by Programmed. Through those connections, I heard about the apprenticeship and successfully applied.

What has your time as an apprentice for Programmed been like?

I’ve been part of the Maintenance team as a carpentry apprentice, and I’ve been fortunate enough to get exposure to all levels of maintenance given the nature of work on the island. My line manager, Colin Trinidad, has shared a wealth of information with me across his experiences, which has been great. Being part of the team has taught me a lot, and I’ve really enjoyed my apprenticeship.

What are your plans now that you have completed your apprenticeship?

I have a young family, so having this opportunity to be a part of Programmed will help set us up for the future. I’m excited about the possibilities and continuing my work in the community.

A Graduate Career at Programmed

Our success is built on the talent and enthusiasm of our people.  We are committed to providing our employees with opportunities to grow and develop their careers with our business.  Our team is central to our ability to be an industry leader and we endeavour to grow our future leaders from within.

As a graduate you will receive ongoing training and development and have access to a wide range of rewards and benefits.

Throughout the two-year graduate program you will meet with our senior leaders which will maximise your personal and professional development and be provided with countless opportunities to grow and develop long-term careers within our business. You will engage with our operations teams through structured rotations across our contracts. You’ll also be provided with core leadership development training workshops tailored to you delivered by our learning and development team. On top of that, you will be given opportunities to network and have one-to-one mentoring.

We look for graduates who are approachable, well-rounded team players with excellent communication skills, a flexible approach, strong time management skills with the ability to engage at all levels. If you have a solid academic performance, drive to succeed and thrive on working in a team then Programmed is this is the ideal company to quick start your career.

Benefits

• Competitive salary with a 6 monthly performance and salary review
• Entry point to a rewarding career
• Tailored wellbeing initiative with access to EAP
• Work/life balance within a diverse and positive workplace
• Continuous learning and development opportunities
• Excellent benefits and access to great discounts on selected retailers

Working in this dynamic and challenging position, you will enjoy a fantastic and supportive team environment, with ongoing development and exciting career opportunities.

About you

• Degree level qualification in Engineering, Business Analytics, Finance or Commerce 
• Commitment to building a long-term career
• Excellent attention to detail and active listening skills
• Motivation to succeed and a willingness to learn
• Exceptional communications skills, both verbal and written
• Effective time management & organisational skills
• Advanced Microsoft office suite
• Strong focus on safety in the workplace

Intakes occur throughout the year and are dependent on the operational requirements of our business. All our graduate opportunities are advertised on our careers page on our website. To find out more visit www.jobs.programmed.com.au

Meet Eric

Graduate Development Program – Recap of the Past 18 Months

I started at Programmed in September 2022, coming in pretty fresh out of university, I was faced with the daunting task of starting a new job in a new industry.

I had been hired into Programmed’s Graduate Program as a Graduate Engineer. Joining the GWW Contract (Best in the West), I was tasked to work on Package Works. With 0 experience in the water industry, I was trained by Bharath – another graduate that had done it all before. I endeavored to absorb information and skills like a sponge.

Soon after I started, I attended the first of many Graduate Sessions – meeting and networking with the other graduates as well as the many enriching professionals across Programmed. Then the ball began rolling, I attended the first Graduate Development Workshop at the new Collins St office with Jim and Sam, who facilitated industry-based professional development.

Across the 6 workshops – Jim shared insights into techniques to build the foundations of a successful professional career. Our graduate cohort shared understanding of personalised DiSC behavioural profiles and tendencies – giving us insight into professional behaviours and how they can affect interactions around the workplace. We explored identification of managing conflict – how to generate positive/constructive conflict as well as how to navigate negative conflict. We engaged in using the seven skills of EI to be a better communicator within the workplace and at home. One of the most valuable workshops I attended included presenting and influencing, where we were tasked to deliver and present a topic to an audience and field questions and answers. These were just some of the highlights from my time throughout the Graduate Development Workshops.

Personally, one of my biggest takeaway’s from Programmed’s Graduate Program were the connections and friendships I made along the way. Meeting the other graduates and engaging with the experienced professionals/managers were invaluable opportunities that I wouldn’t’ve had without the Graduate Program. The program so far has proven to have provided me with the necessary foundational skills and experience and most importantly, the confidence to excel in any professional environment and especially, my current role at GWW.

In the last couple of months, I have been implementing the plethora of skills I’ve acquired from the workshops. This has allowed me to continuously build rapport with key professionals around the Brooklyn Depot, providing additional opportunities to learn and upskill. Recently, apart from Package Works, these skills have led me to have the opportunity to lend my skills across different operational support avenues – including but not limited to, 3rd party permits, reactive works as well as quoting in planned maintenance. Even finding the skills necessary to be successful in my application in the Maintenance Planner role. In summary, the Graduate Learning Pathways have provided me valuable fundamental knowledge and proficiency to land myself a permanent role in Planned Works.

Meet Emma

Emma Reynolds | Air-conditioning & Refrigeration Apprentice

Uncertain of what to do after finishing Year 10, Emma was encouraged by her dad and uncle to apply for a trades position at Programmed.

Today, she is a second-year airconditioning and refrigeration apprentice based at Programmed’s Wollongong branch. Among the customer sites under her care are Bluescope Steel and the University of Wollongong.

Since commencing with Programmed two years ago, Emma has gained skills that will be useful for the rest of her life and knowledge she can pass on to others.

Her day consists of installing airconditioning and refrigeration units, finding faults and repairing the units and she is now able to fully install, remove repair and maintain air conditioning units and refrigeration systems.

A core value important to Emma is safety because she knows that being safe ensures she returns home the same way she came to work – injury-free.

How did you decide on an apprenticeship with Programmed?

“Pursuing a trade wasn’t something I was always interested in doing. It came about when I was talking to my dad one day who has done a trade and he also works for Programmed. I did a bit of research and found out that a trade was actually something I wanted to do.”

What is your career goal?

“I have always felt welcomed and supported by Programmed in every aspect. After my apprenticeship, my goal is to complete my electrical trade and progress into leadership roles.”

What advice would you give women who are considering taking up a trade apprenticeship?

“Do it. Go for it. When I am working I feel equal to everybody else. I do the same work, I communicate the same way. It’s totally different to what everyone says. Programmed looks after their workers really well and makes us all feel comfortable and we all feel like a team. There is always someone to talk to if you need anything and they are really supportive of everything that you do.”

Meet Kristy

Kristy Maher | Grounds Team Leader

Kristy started her apprenticeship with Programmed 12 years ago. Her career started off working with different mobile crews looking after the gardens and lawns of hospitals, nursing homes, schools and sports fields. She also had the opportunity to look after Waverley Park- home ground to the Hawthorn Football Club – and on occasion, the Village Glen retirement village, 9 hole golf course.

Upon completing her apprenticeship and obtaining her qualification, the team leader role for the Village Glen retirement village, 9 hole golf course became available; and she quickly put her hand up for the role. Soon, Kristy was assigned to other sites Programmed was responsible for. This expanded her experience and honed her expertise, including mastering the use of specialised turf equipment, providing turf advice and even training two apprentices.

Now, Kristy runs a team looking after a nine-hole golf course within a retirement village. She is responsible for the daily maintenance of the golf greens, fairways and gardens. This includes mowing, whipper snipping, raking bunkers, chemical applications and also yearly planning for renovation works where we use specialised machinery to help prevent pest and disease in the turf, and creating a smooth playing surface for the golfers.

How did you decide on an apprenticeship with Programmed?

“I used to work in hospitality and knew I wanted a job outdoors in nature. I enrolled to do a Certificate II in Parks and Gardens to see if I actually liked it and got a job offer halfway through my course. I hadn’t heard of Programmed at the time, so I did a bit of research and realised it was a large company. I saw job security in that, and went for an apprenticeship.”

What is your career goal?

“Currently I’m involved in the early stages of implementing a mentor program. I’m passionate about mental health and safety. I’d absolutely love a role where I could still be hands-on but also help the company to get the most out of their staff by focusing on individual needs.”

What advice would you give women who are considering taking up a trade apprenticeship?

“We are such a diverse company. This industry needs both men and women of all ages with all kinds of skill sets and different ways of thinking to keep thriving. Programmed rewards outstanding workers and there are great opportunities within our company. Programmed will support you in your work to meet your personal ambitions where possible, so you should really consider it.”

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