Ready to Chase the Sun? A career with Suncorp Group gives you the chance to do that every day.
Suncorp Group is home to Australia and New Zealand’s most trusted names in financial services.
Your future here is yours to make because with Suncorp Group, you get out what you put in. We’re a big group, with a diverse range of opportunities around every corner, so you can explore your aspirations and design the career pathway that’s right for you.
Suncorp Group is a place where you can be your whole, authentic self, because the best version of you is the one that’s true to who you are.
We value every perspective and listen to every voice, idea and opinion – because diversity of thought is the key to innovation and transformation. We empower our people to explore every opportunity – to picture the future we want to see on the horizon and use it to inspire and guide us forward.
Join a company where your voice is heard, where your actions matter and where you can make a difference to the thousands of customers we support through our work, each and every day. Whether you’re a recent graduate, returning to work, or looking for your next challenge, a career at Suncorp will give you the opportunity to be your very best – at every stage in your career.
Essentials by AAI
Vero
CIL Insurance
Terri Scheer
Shannons
APIA
Bingle
GIO
AAMI
Our Pathways
At Suncorp we have opportunities across Australia and New Zealand.
We’re a big group, with a diverse range of opportunities around ever corner, so you can explore your aspirations and design the career pathway that’s right for you.Our graduate and internship programs are a great way to explore what it’s like working in a fast-paced environment and are open to those who are completing university.
But we don’t just hire uni graduates.
Our entry level customer facing roles are at the heart of our business. There are opportunities to work in call centres and branches and answer customer queries around banking and insurance products with flexible working options.
Whether you’re looking for a desk job, or a role that allows you to visit local communities, we have something for everyone.
Internship Program
Our internship program has been designed for students in their penultimate year of study who are looking for valuable on-the-job development and learning that will help them with the remainder of their study.
The program runs in the summer break from November to February each year with a two-week break during the Christmas/New Year period. Applications open and are advertised in August each year,
We hire for disciplines across Technology, Insurance and Banking.
Interns who successfully complete the program may then be offered a graduate role without having to go through another recruitment process. Graduate positions will then commence on completion of study, and in some cases, you may even be offered interim casual or part-time work until you graduate.
Start your career with one of Australia & New Zealand’s top graduate employers.
Suncorp’s graduate program gives you the opportunity to choose your own career path. As a member of our team, you’ll be working within a fast-paced learning environment and alongside a peer group that is friendly and supportive.
Our unique corporate culture will help you kick-start the career you want, giving you the exposure you need to thrive and room to pursue the things that matter to you. Unlock your potential and be your best and brightest self.
As a top 100 ASX-listed company with over 13,000 employees, we may be big, but it’s the people at the heart of our businesswho set us apart. That’s why with us, you’ll have the exposure and training you want to chase the career that is uniquely yours. We’re not a ‘one size fits all’ company, and neither are the opportunities we offer our people.
At Suncorp, we offer a graduate program with a difference. You’ll put structured and on-the-job learning into practice while enjoying the flexibility of gaining valuable experience in different business areas. And, in 2022, we were recognised as one of the top 10 graduate employers by the Australian Financial Review.
This is the place where you can make your difference, not just to your future, but to the future of others.
Entry Level Roles
At Suncorp, we’re always looking for customer centric individuals to join our front-line teams in banking and insurance.
Take a look at some of our roles:
Bank Branch
Contact Centre – Insurance Claims
Flexibility, Inclusion and Diversity
At Suncorp, we build inclusion by providing an environment where everyone is able to be themselves and feel valued, involved and respected for their perspectives and contribution.
Suncorp believes our people will be at their best when our workforce is as diverse, talented and passionate as the communities we serve. That means a workforce that feels included, valued and connected regardless of gender, marital or family status, sexual orientation, gender identity, age, disabilities, ethnicity, religious beliefs, cultural background, socio-economic background, perspective and experience.
FLEXIBILITY, THE SUNCORP WAY
Suncorp has always valued flexibility, but the past few years have shown us that flexibility must be a cornerstone of how we work moving forward. This acknowledges the shift that every one of our team members has gone through after working through the pandemic, including preferences for where we work and the evolution of the way we work. We have empowered our people to determine their own flexible work style to deliver their best work, in the framework of considering the needs of our customers, teams and other stakeholders.
PARENTAL AND CARER LEAVE
In FY21, Suncorp announced the first phase of enhancements to its parental leave policy to strengthen the support and flexibility available to working and prospective parents.
These changes are a key element of the Suncorp’s diversity and inclusion strategy and focus on improving gender equality. As a larger employer, we need to support parents to transition back to work when they’re ready. This not only helps our people to enjoy each stage of their life, but will also build a more diverse and inclusive culture for our business. Further enhancements to the policy are planned for FY22.
In FY21, Suncorp became the first national organisation in Australia to achieve the ‘Carers + Employers’ carer friendly workplace accreditation.
DIVERSITY AND INCLUSION POLICY
Our Diversity and Inclusion Policy fosters inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution.
Suncorp supports our people aged 50 years and over through the Envisage program, which helps them make positive choices about planning the next phase of their lives and careers. Participants are encouraged to take a holistic view in planning for the future by focusing on career, identity, wellbeing, finances and relationships.
Suncorp also supports leaders through the Navigate program, which is designed to help leaders build capability so they can inclusively lead an age diverse workforce. This is through understanding the risks, challenges and opportunities of an ageing workforce and explores practical skills for supporting work-life balance, tailored development, knowledge transfer, wellbeing, mentoring and recognition.
Employee Benefits
Suncorp’s employee benefits are designed to support, empower and reward our people.
MAKE WORKING WORK FOR YOU
We want our people to be successful and feel supported at work, which is why we provide a wide range of benefits for our employees. We’re here to create the right conditions for you to thrive.
EMPLOYEE DISCOUNTS AND REWARDS
Suncorp employees have access to our Suncorp benefits & recognition portal, providing exclusive offers on more than 400 of Australia’s large retailers including Myer, David Jones, Coles and Woolworths. We also offer discounts across our brands and various products including Suncorp Bank, Suncorp Insurance, AAMI, Shannons, Apia and GIO.
FLEXIBLE WORKING AND LEAVE OPTIONS
A HYBRID WORKPLACE
We embrace a hybrid working model, meaning employees can balance their time between working in the office and from home. Today, 84% of our workforce take advantage of the various flexible working arrangements we offer as standard.
We also provide a minimum of two days of paid flexible leave (and up to four days after three years of employment).
All permanent full-time and part-time employees who are primary carers are offered 20 weeks parental leave. Secondary carers are offered four weeks paid leave, with the option to nominate between being primary and secondary carer.
PAID VOLUNTEER AND EMERGENCY RESPONSE LEAVE
Suncorp also provides employees paid volunteer leave and unlimited paid emergency response leave for employees who support our communities during national emergencies. We also offer paid military service leave for up to ten days for each year of employment.
Your lifelong learning journey and career development is key to our continued growth as an employer, which is why we invest in our people and their future. At Suncorp, we want you to grow.
Health and Wellbeing
We’re here to support your wellbeing – that’s why we offer a wide range of initiatives to promote our employees’ health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people. We’re also the only banking and insurance company in Australia that has a dedicated Employee Council.
Giving back to our community
Brighter Futures
We’re here to support your wellbeing – that’s why we offer a wide range of initiatives to promote our employees’ health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people. We’re also the only banking and insurance company in Australia that has a dedicated Employee Council.
Frequently asked questions
HOW LONG DOES THE FIRST APPLICATION STAGE TAKE?
The first stage takes approximately 1 hour to complete. This is made up of the application form, and three different online assessments that are mapped to our Suncorp behaviours as well as the capabilities we are looking for. We know you’re busy, so we’ve made the initial application 30mins (application form and one assessment). If you successfully meet the criteria, we’ll invite you to complete the remaining two assessments (30mins).
WHAT KIND OF GRADUATES ARE YOU LOOKING FOR?
We’re seeking enthusiastic, flexible and motivated people who are passionate about making a difference to the lives of our customers. You’ll be tech savvy and agile, and you’ll know exactly why you want to be part of the Suncorp Team. The capabilities we are looking for include customer focus, interpersonal and communication skills, problem solving, adaptability, accountability, learning agility and collaboration.
WHAT TYPE OF ROLES ARE TYPICALLY AVAILABLE?
Our specific requirements vary year to year based on the needs of our business. Check out the overview of our Program Areas for a better understanding of what is available in the next Graduate and Intern Campaigns.
WHAT UNIQUE BENEFITS DO YOU OFFER?
You’ll be exposed to a broad range of businesses, locations and experienced professionals. Unlike other financial institutions, we have both insurance and banking businesses which provides a diverse range of roles and opportunities. Check out our Group Benefits on our Careers site for more information.
HOW ARE EMPLOYEES RECOGNISED?
We have half and full year performance reviews with pay increases and bonuses for top performers. We also have a peer-nominated employee recognition program to recognise and celebrate outstanding individuals and teams for their contribution to creating a better today.
WHAT TRAINING AND DEVELOPMENT DO YOU OFFER YOUR GRADS?
Leadership is a big focus here. Our professional development program is focussed on what you need to do to be able to succeed in our organisation, as well as in your own personal development. Technical training is provided where needed for you to perform your role (e.g. role specific certification).
HOW WOULD YOU DESCRIBE YOUR FACILITIES?
We have relaxed corporate environments with open spaces and great technology. We operate in a ‘Smart Environment’ which means you don’t necessarily sit at the same desk every day.
WHAT IS THE SOCIAL LIFE LIKE AT YOUR COMPANY?
We’re very friendly and sociable within and across teams and locations. Most offices have casual-dress Friday.
WHAT DO YOU OFFER TO PROMOTE WORK/LIFE FLEXIBILITY?
Staff have access to flex leave, volunteer days and work from home arrangements. We are measured by our output rather than the hours we work.
WHAT KIND OF THINGS DO YOU HAVE IN PLACE THAT PROMOTE HEALTH AND WELL-BEING?
You’ll be able to participate for free in a number of sports events that Suncorp sponsors, like fun runs and corporate challenges. You can also access the health and wellbeing portal that provides advice and tips on how to live a healthy life, while safety in the workplace is always a big focus.
HOW DOES YOUR COMPANY PROMOTE CORPORATE SOCIAL RESPONSIBILITY?
Our Brighter Futures program matches dollar for dollar money raised by staff for charity. You’re able to set up your own Everyday Hero fundraiser page to raise money and awareness for the cause you’re really passionate about.
WHAT DOES YOUR COMPANY DO BETTER THAN YOUR COMPETITORS?
We work hard to ensure that our culture is better than anywhere else. 80% of our staff recommend Suncorp to others. We’re also leading the pack when it comes to innovation in our business and community. We have dedicated Innovation Days where employees come together and work in teams to tackle ideas and design solutions that help Suncorp improve the service we provide our customers and community.
HOW CAN A GRADUATE STAND OUT IN YOUR APPLICATION PROCESS?
Show genuine interest in what Suncorp does and a true desire to work for us. Your application should reflect that you have an in-depth knowledge of who we are, what we do and how we align to your career goals.
TO WHOM SHOULD I ADDRESS MY APPLICATION?
You can address your application and cover letter to the Suncorp Graduate Team. The Grad Team will review your application in the initial stages of the application process.
DO YOU PROVIDE RELOCATION ALLOWANCE?
We only provide a relocation allowance for Agribusiness roles. This is because they are located in regional areas where it is more likely we will not be appointing a local candidate. All other roles are advertised as per their location and therefore you decide whether you are happy to relocate and the costs associated with this.
DO YOU REIMBURSE TRAVEL COSTS FOR ATTENDING AN ASSESSMENT CENTRE?
No we are unable to provide any reimbursement for out-of-pocket expenses incurred as part of your participation in our recruitment process.
CAN I APPLY FOR MORE THAN ONE ROLE?
Yes, you can apply for any roles that suit your skills and preferred locations.
WHAT HOURS DO YOU WORK AT SUNCORP?
Under our agreement we work 37.5 hours per week. We work in a flexible work environment and the hours spent in the office are dependent on what you are working on at the time. We also have access to work from home arrangements.
WHAT IS YOUR CULTURE LIKE?
Our culture is very much people focused. We have a workforce that’s highly engaged and works together to constantly improve how we do things. The customer is first here, so our people are empowered to come up with ideas and challenge the way we do work. It’s a friendly, inviting and innovative culture. If you’re interested in working for Suncorp, check out our current opportunities and find the right role for you.
WHAT DOES THE POTENTIAL SALE OF SUNCORP BANK MEAN IF I APPLY?
As an applicant for our Bank roles, we want to assure you that the Bank will continue to operate under the Suncorp Bank brand pursuant to a licensing agreement between ANZ and the Group for a period of 5 years post completion. The Transaction continues the reshaping and simplification of the Suncorp Group, and positions both the insurance and banking businesses for ongoing growth and success – benefiting employees, customers and other stakeholders. We believe this provides you even more opportunity into the future.
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Day in the life of a graduate
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Gender Equality
Suncorp takes pride in our work to ensure our incredibly talented women employees are represented at leadership level and currently has 54% women in leadership roles.
During FY22, Suncorp was awarded Employer of Choice for Gender Equality (EOCGE) by the Workplace Gender Equality Agency (WGEA) for the 11th consecutive year and Suncorp New Zealand won the Excellence in Workplace Diversity and Inclusion award at the 2021 ANZIIF New Zealand Insurance Industry Awards.
We educate our leaders to ensure gender bias is removed from recruitment and people practices, including performance reviews, promotions and access to policies such as parental leave or flexible working arrangements.
Suncorp also provides learning and coaching for women to develop and strengthen their career resilience skills through the Accelerate Women in Leadership program. This helps Suncorp grow our pipeline of female leadership talent.
GENDER PAY EQUITY
Following ongoing role pay equity and gender pay equity gap analysis conducted across the organisation, Suncorp has set a target to reduce the gender pay gap by five percentage points over five years. Suncorp actively reviews role pay equity throughout the year and actions any issues identified through our remuneration review process.
Cultural and linguistic diversity
Suncorp is enhancing the cultural diversity and capability of our people to better serve customers and the broader community. Suncorp continues to build the cultural capability of our people and create employment pathways for refugees and migrants, through partnerships with Multicultural Australia and Settlement Services International.
Multicultural Australia
Through Suncorp’s partnership with Multicultural Australia, employees participate in cultural awareness training, cultural immersion, career mentoring and volunteering opportunities which all help our people to better serve our diverse customers and work within diverse teams. We also supported employment pathways for Multicultural Australia’s clients through job readiness and career mentoring sessions.
In FY21, Suncorp provided six internships to Aboriginal and Torres Strait Islander peoples through our partnership with CareerTrackers and recruited 59 people who identify as First Nations.
Suncorp New Zealand provided summer internships to seven Maori and Pasifika students in partnership with TupuToa. In FY22, we have committed to becoming a Principal Partner with TupuToa and increasing the number of internships we offer to 10 per year.
Learn more about Suncorp’s First Nations commitment in our Reconciliation Action Plan.
Download our Innovate Reconciliation Action Plan (2020-22) here.
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Awards
Top Graduate Employer
The Australian Association of Graduate Employers, 2023
