From first-day nerves to leadership dreams, KFC has got you covered.
Let’s be real: starting a new job can be a real mix of excitement and nerves. However, when it comes to KFC careers, you’re not just signing up for a job; you’re stepping into a community that’s all about support, fun, and real growth.
Whether it’s your very first job or a new chapter in your working life, working at KFC is about more than just serving up the world’s best chicken (although that’s a big perk!). It’s about learning valuable skills, growing your confidence, and being part of something bigger. From mastering the basics to stepping into leadership roles, KFC restaurant careers are designed with your future in mind.
With structured KFC training and development programs, team members are supported every step of the way. Whether you’re after a casual gig, long-term growth, or an exciting stepping stone, a KFC career offers more than meets the eye.
Starting Strong: Your First Steps at KFC
From day one, KFC training kicks off with a friendly welcome; no one is thrown into the deep end! Your first shifts will focus on getting to know your team, understanding how the restaurant runs, and learning the ropes at your own pace.
Those starting their KFC career can expect a combination of online modules and on-the-job training in their restaurant. This training covers KFC’s standards, procedures, policies, and the responsibilities of the role.
Trust us, It’s totally normal to feel a bit overwhelmed at the beginning, make mistakes, and worry about fitting in. However, KFC encourages new team members to become part of the team, ask questions, and understand their responsibilities. You’ll be guided through the KFC training process and your specific role training to ensure you feel informed and engaged.
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Building Skills for Life at KFC
Those starting their KFC careers will also develop valuable skills such as customer service, food preparation, cash handling, and teamwork. The best part? These skills aren’t just useful for your current role; they’re also beneficial for future career opportunities.
Customer Service Skills
KFC training includes teaching team members to approach and treat customers in a courteous, friendly, and efficient manner. Additionally, you’ll also learn to operate the point of sales equipment while following cash handling and security procedures.
Food Preparation and Safety
When starting out in your KFC career, you’ll learn to prepare and pack chicken (and other products, too) according to quality standards, make products adhering to approved holding times and temperatures, and ensure all areas and equipment are clean and tidy while adhering to workplace safety procedures and policies.
What’s more, KFC also has various reward and recognition programs to acknowledge the hard work and achievements of those working at KFC!
Climbing the Ladder: Training, Growth & Leadership
Many KFC managers started as team members, so there are plenty of opportunities for growth and advancement within the company. Essentially, your KFC career can take you as far as you want to go! High school students can look forward to potential promotions and further development programs, such as:
- Certificate in Retail: Available to employees in NSW and some SA locations.
- Leadership Training: Shift Supervisor (18+) min 8-week training program, first step into leadership.
- Assistant Manager Training: is a 12-month Build-Your-Skills program.
KFC also provides opportunities for personal and professional growth through various development programs, including:
- Graduate Leadership Program
- Restaurant Support Centre Pathways Program
- Global Emerging Leadership Program
Leadership and Management Skills
For those stepping into leadership roles, KFC offers programs like Leading A Shift (LAS) and Leading A Restaurant (LAR). These programs focus on developing management skills, business acumen, leadership, and coaching styles.
Real People, Real Progress: Success Stories from the KFC Team
Don’t just take our word for it, there’s real success stories too:
Toby, Chief Operations Officer KFC SOPAC
Toby started his KFC career as a teenager working in the restaurant, and Toby’s Restaurant General Manager (RGM) saw some serious potential. From there, Toby became an RGM and was supported to advance onto the Graduate Leader Program. The program rotated through serval roles including positions in other countries which helped Toby learn about how to lead people, deliver on experience and drive customer experience and grow the business.
Hailey, Team Member to KFC Graduate
Hailey is now 9 years into his KFC career, and he’s been growing personally and professionally the whole time! While working at a food court restaurant, he attained a Bachelor of Science and Business while progressing through roles. Nowadays, he’s stepped into a corporate role through the Graduate leader program!
Over his time with the company, Hailey has also participated in KFC Games (A.K.A. a competition where a team competes against other teams showcasing their skills, procedures, and enthusiasm of the operations of a restaurant) as both a team member and as a coach with multiple National wins!
Start Your Restaurant KFC Career Today
If you’re a student thinking about working at KFC, it’s time to take the plunge! KFC understands the importance of balancing work with school commitments and offers flexible scheduling to accommodate the needs of high school students, ensuring they can manage both their education and job effectively.
Overall, a great first year at KFC involves learning new skills, receiving support and guidance, being recognized for hard work, and having opportunities for growth and development. So, what are you waiting for? Head to KFC’s employer page and kickstart your career today!
