For some, a part-time job is simply a (very valuable) introduction to the world of work. It’s a chance to earn some extra cash, build confidence, and pick up lifelong skills while still at school. But for others, that casual gig turns out to be much more; it becomes the start of a long, rewarding career.
That’s exactly what happened to Andrew, who transformed a part-time job into his dream career as a Tech Expert in the Coles head office! Keen to follow in his footsteps? We don’t blame you; keep reading to discover how Andrew made it happen and pick up some insider insights on how you can start your very own Coles career journey today!
How it All Started
Andrew’s first role at Coles was in the customer service department (checkouts) at age 15. It was in this role that he learned the fundamentals of quality customer service, which proved invaluable throughout his entire career! Working in stores also taught him efficiency, teamwork, and how to deliver for customers, which are all super valuable skills, regardless of what industry you want to get into.
As Andrew progressed through roles in-store , payroll, and eventually into recruitment at head office, he experienced how transferable skills, new opportunities, and personal growth could lead to a long-term, fulfilling Coles career.
Building a Career at Coles
Andrew’s journey evolved from working in-store to payroll, and then into recruitment at head office. Since 2020, he has found his niche in recruitment systems and HR technology, becoming a subject matter expert (or SME, for those in-the-know).
When faced with challenges, like leading large assessment centres, he received tonnes of helpful support from his manager, which helped him build confidence and grow into new responsibilities.
Now that Andrew works in HR technology, he focuses on system and process support and helping colleagues learn new systems and skills. Essentially, he’s grown into an all-rounder and a go-to for other team members; talk about a full circle moment!
Andrew believes that “there is no such thing as a wasted education” and encourages all students to be open to opportunities. Every skill, process, and connection adds value, and adaptability is crucial.
How You Can Start Your Own Coles Career
By embracing challenges, stepping out of your comfort zone, and maintaining a customer-first mindset, you can learn, grow, and open doors to new roles, just like Andrew!
Andrew’s story shows that Coles offers more than a job; it provides career growth, personal development, and the chance to shape the future of retail in a supportive team environment.
Plus, as you move from entry-level roles to more senior positions, you can expect ongoing development, new responsibilities, and opportunities for salary progression. How cool is that?
Why Coles is a great place to start your career:
- Team member discounts: 5% off year-round, plus 10% during special periods and exclusive hot deals.
- Share plan: You can choose to invest some of your salary into Coles Group shares (A.K.A. Coles helps you invest in your future financial situation).
- Discounted lifestyle perks: Savings on entertainment, tech, travel, gyms, dining, health insurance & more.
- Training & development: Learn on the job with mentoring, system upskilling, and career support.
- Wellbeing support: Access to mental, physical, social, and financial wellbeing services.
- Free confidential counselling: Available 24/7 for you and your immediate family via Coles’ EAP.
- Support for carers & families: Help finding childcare and access to CareerHub coaching.
- Flexible working: Options to support a healthy work-life balance.
Andrew’s journey proves that when you say yes to new opportunities, there’s no telling where a part-time job can take you. Whether you’re starting out at the checkout or exploring tech and HR, Coles offers real pathways to level up your career growth, learn and thrive.
From training and development to team perks and wellbeing support, Coles is more than just a place to work; it’s a place to build your future. Ready to start your own journey? Explore Coles Careers and see where your first role could lead
