Kmart

Retail & Customer Service

We’re Team Kmart, on a mission to make everyday living brighter for our customers by improving the Kmart shopping experience – every time and everywhere they engage with us. For over fifty years now, we’ve been spreading the Kmart love to families of all shapes and sizes in Australia, then New Zealand, and now right across the world!

We’re the place where families come first for the lowest prices on everyday items – it’s our vision and it’s what we do with passion. Today, Kmart has more than 214 stores across Australia and New Zealand and is recognised as one of the most profitable discount department stores in Australia. With over 36,000 Kmart superstars who are all focused on giving our customers the products that they love at the lowest prices, it truly is an exciting time to be a part of our Kmart family – and there’s never been a better time to join us than now!

 

 

 

HERE'S A SNAPSHOT...

36,000 Employees
214 Stores
1969 Founded

Diversity & Inclusion

We are committed to ensuring we have diversity within our teams and that we’re an inclusive place to work and shop.

We aim to make Kmart welcoming for everyone and to ensure our team reflects the communities where we operate. We recognise that this will enable our business to build strong connections with team members and customers and will allow us to innovate and make better business decisions.

For further information on our people policies, please view here

Diversity & Inclusion

Aboriginal and Torres Strait Islander Peoples

Kmart achieved our commitment of three per cent representation of Aboriginal and Torres Strait Islander Peoples by December 2020.

We continue to be committed to understanding, supporting and celebrating Aboriginal and Torres Strait Islander culture. We are focused on creating employment opportunities for team members with Indigenous backgrounds and ensuring that our teams reflect the diversity in the communities in which we operate.

Our progress:

  • Employment of Aboriginal and Torres Strait Islander team members exceeded 3% in September 2020.
  • In 2019-2020 Kmart employed an Indigenous Employment and Engagement Team
  • Kmart have launched the Kmart Deadly Store Program, consisting of 67 stores. The Deadly Store Program is a tailored program that includes:
    • Cultural Awareness Training
    • A focus on Aboriginal and Torres Strait Islander employment through the local community and our partners
    • Community engagement
    • An Acknowledgement of Country plaque displayed at the store to encourage employment and retention of team members with Indigenous backgrounds
    • A range of other initiatives focused on cultural safety, engagement and education

Equally important with these activities, is how Aboriginal and Torres Strait Islander customers feel about shopping in our stores. Kmart engaged creative agency Gilimbaa to create a piece of Indigenous artwork to express Kmart’s acknowledgement and celebration of Indigenous culture, peoples and connection to communities. The artwork titled ‘Ignite the Wonder’ has been installed at over five stores with more on the way.

This beautiful artwork was created by Indigenous artist Rachael Sarra. Kmart’s vision is for Ignite the Wonder to be our voice of support, recognition and acknowledgment of Aboriginal and Torres Strait Islander peoples and their rich and diverse culture.

Together with Gilimbaa, we wanted to capture the meaning and essence of the artwork, so please enjoy this short video, or see below for details on each of the elements that come together to make, Ignite the Wonder.

About the artist Rachael Sarra

The connection to my culture and the spirit of my ancestors ignites a purpose within. This connection lives in me, in my mind and in my spirit. It is an energy. Filling me with joy, warmth and wonder. This connection is for all of us, for all of us to feel, for all of us to share. So, I painted this feeling, I painted this place.

Diversity & Inclusion

People with (dis)ability

At Kmart we are committed to creating an accessible and inclusive environment for both our customers and team members.

Kmart is a member of the Australian Network on Disability and the Valuable 500. We have recently shared our commitment statement as a member of the Valuable 500:

“At Kmart Australia, we are committed to creating products that are meaningful for our customers and celebrating the things that make us all different and unique. One way we are committed to doing this is through the representation of people with disability within our doll ranges to normalise disability and remove some of the stigmas around disability starting from a young age.”

Accessibility at Kmart

Kmart has introduced Quiet Space which offers customers an opportunity to shop in a low-sensory environment with reduced noise, lighting and distractions from 3.30pm to 5.30pm every Wednesday in selected stores across Australia and New Zealand.

Diversity & Inclusion

Gender Balance

By December 2030 Kmart is committed to achieving 40:40:20 gender balance (40% women, 40% men and 20% either gender or gender diverse) in leadership roles* across all Kmart business functions.

Kmart are focused on fostering an inclusive culture for all of our team members. This includes promoting awareness and understanding of the importance of gender balance and inclusion.

Our Progress

Women currently represent 43% of leadership roles across Kmart Australia, New Zealand and Asia. 40% of business functions fall within the 40:40:20 gender balance range.

Kmart have introduced a range of initiatives to support gender balance in leadership roles, including:

    • Paid Parental Leave which offers primary carers 12 weeks paid parental leave and secondary carers 2 weeks paid parental leave, regardless of gender.
    • The introduction of Flex Where, Flex When, Flex Well which offers our National Office team members access to a range of flexible working options.
  • In 2020, Kmart received endorsement from Work180 as an Employer of Choice for women.

Our initiatives aim to support all team members by enabling them to balance their career journeys with what’s important to them.

*Leadership roles refers to 450 Hay Points and above

Kmart achieved our commitment of three per cent representation of Aboriginal and Torres Strait Islander Peoples by December 2020.

We continue to be committed to understanding, supporting and celebrating Aboriginal and Torres Strait Islander culture. We are focused on creating employment opportunities for team members with Indigenous backgrounds and ensuring that our teams reflect the diversity in the communities in which we operate.

Our progress:

  • Employment of Aboriginal and Torres Strait Islander team members exceeded 3% in September 2020.
  • In 2019-2020 Kmart employed an Indigenous Employment and Engagement Team
  • Kmart have launched the Kmart Deadly Store Program, consisting of 67 stores. The Deadly Store Program is a tailored program that includes:
    • Cultural Awareness Training
    • A focus on Aboriginal and Torres Strait Islander employment through the local community and our partners
    • Community engagement
    • An Acknowledgement of Country plaque displayed at the store to encourage employment and retention of team members with Indigenous backgrounds
    • A range of other initiatives focused on cultural safety, engagement and education

There are currently no jobs available

Unfortunately there are currently no positions available at Kmart, please check back soon.

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