Miele

Retail & Customer Service

Miele is a German family-owned company manufacturing premium domestic and professional appliances worldwide.

Based in 47 international locations with over 16,700 employees, Miele is a company that is respected and trusted in the industry.

In 1899, Carl Miele and Reinhard Zinkann started their business with the production of cream separators and butter churns. 1901 was followed by washing machines, bicycles, mopeds and even automobiles. Miele’s focus gradually evolved to its present core competence, namely the production of high-quality domestic and professional appliances.

“Immer besser” / “Forever better”: These two words are what characterise Miele as both a promise to the customer as well as an incentive for employees. In practice, this means that Miele has the aspiration to improve its products and services continuously and to do everything possible to be better than the competitors in all aspects, including innovation.

Miele commenced operation in Australia in 1980 and in New Zealand in 2008. As a subsidiary, Miele Australia and New Zealand have over 500 employees and continue to strive for growth and success in the market.

Miele offers a variety of employment opportunities nationwide and internationally. Targeted staff development, great benefits and flexible work schedules in addition to performance-related pay, work-life balance and support for employee health are just a few of the benefits which help us to work successfully every day. In return, we are looking for people who would like to enthusiastically represent an internationally successful, premium brand.

Join the Team

Are you looking for a new opportunity?

Miele offers a variety of employment opportunities nationwide and internationally. Targeted staff development, great benefits and flexible work schedules in addition to performance-related pay, work-life balance and support for employee health are just a few of the benefits which help us to work successfully every day. In return, we are looking for people who would like to enthusiastically represent an internationally successful, premium brand.

Click here for current opportunities.
There are many good reasons for choosing Miele

Here are just six of them. Since the company was founded in 1899, Miele has remained true to its “Immer Besser” brand promise. This means that we will do all that we can to be forever better than our competitors and forever better than we already are. We want to make everyday tasks easier and more fun for our customers by constantly improving our products. For our customers, this means the peace of mind of knowing that choosing Miele is a good decision – and probably the decision of a lifetime!

Miele quality

For more than 100 years it has been a proven adage that you can trust Miele and rely on our appliances. We are the only manufacturer in our branch of industry to test products such as our washing machines, tumble dryers, dishwashers and ovens to the equivalent up to 20 years’ use. Once a Miele, always a Miele: Miele customers around the world remain loyal to Miele and recommend Miele to others. Looking to the future, we promise not to entertain any compromises when it comes to the dependability and durability of our appliances.

Miele technology

Miele stands for excellent results combined with the lowest possible energy consumption. This applies to the hygienic and gentle care of your laundry, your flooring and your crockery as well as conjuring up exquisite culinary delights. The key to this is a wealth of innovative features available only from Miele. This is borne out by numerous first places in leading product tests conducted around the world.

Miele craftmanship

Miele stands for true craftsmanship, combining vision, precision and a great deal of attention to detail. Each of our products is manufactured to the highest standard and is subject to stringent quality controls including individual surface tests with gloves. From handles milled from a single piece of metal to matching gap dimensions across all product groups, each element is part of our journey to absolute perfection. Nothing is more important to us than that you enjoy Miele for a long time.

Miele Design

Miele believes in clean lines and timeless elegance. Nowhere else will you find such a comparable range of built-in kitchen appliances, with consistency in Design lines and colour options, to suit the most diverse of interior designs and kitchen furniture fronts. Great care is taken to coordinate appliance design across the range. Whatever the style of your kitchen: Miele is the perfect partner.

Miele Service

Miele customers enjoy preferential treatment: thanks to our fast and efficient after-sales service operation which has been voted best in its branch of industry many times over. If you need personalised instructions on appliance use or professional cleaning of your appliances, Miele will gladly visit you at home. We will always be there for you. That’s a promise!

The Miele brand

In many countries Miele is the most coveted brand in its branch of industry. On its own home market in Germany, Miele was even voted ‘best brand ever’ , across all product branches. And the ownership of products from such a brand reveals much about its users: Miele customers have high expectations for the performance and the environmental friendliness of their domestic appliances. People who buy Miele are quality conscious and have style.

 

Employee Benefits

Training & Development

Employee Development is a priority at Miele with our people being central to our success.

  • We have detailed performance reviews, and development plans, and are always examining how we can be better.
  • We offer training and development courses on leadership, strategy, and coaching, to name a few.
  • Skills Coaching Courses
  • LinkedIn Learning Online Courses

Educational Assistance Policy: Assistance is available to permanent fulltime employees who are undertaking work relevant study on a part time basis.

Remuneration and Benefits

Our people are behind the success and identity of the Miele brand.

Miele provides its employees with fair compensation, with salaries reviewed annually, incorporating comprehensive market comparisons.

However, we also provide:

  • Generous Staff Discounts for purchasing Miele appliances, accessories and spare parts.
  • Christmas gifts for all eligible Miele employees as a Thank You from Miele for their efforts and contribution throughout the year.
  • Employee Milestones: We acknowledge and provide all employees of Miele ANZ with monetary benefits for significant milestones on both a personal and professional level. Milestones include years of employment, weddings and birth of a child.
  • Flexible Working Arrangements where applicable. Not all roles are suited to flexible working arrangements.

Health & Wellbeing

We care about the health and well-being of all our employees. This means we ensure maximum work safety compliance and support for all our workplaces.

Leave Entitlements

Volunteer Leave:

One day of paid leave granted to participate in approved formal volunteering activity, through supporting registered charities, not-for-profit organisations and community based organisations, during a time that an employee would otherwise be rostered at work.

Purchasable Annual Leave:

Eligible Miele employees have the option of purchasing annual leave over and above their entitlements, up to an additional 4 weeks per year. Also, employees can apply to be paid out for their annual leave by cashing in up to 10 days annually.

Parental Leave:

Miele understands the importance of family and offers primary caregivers up to 12 months of combined paid and unpaid parental leave, with the option of a further 12 months unpaid leave. In addition to any Government contributions, eligible maternity leave employees receive 10 weeks leave on full pay.

As part of our commitment to families, we also offer paternity leave: Paternity Leave is a single, unbroken period of up to 52 weeks of which one week is paid, taken by a male employee upon the birth of his child.

We also offer:

  • Free flu vaccinations.
  • Employee Assistance program: A free, confidential, professional support program to assist employees and their families with advice, guidance and counselling on work or personal matters.

Miele Apprenticeships

Successfully finished school/university and want to begin an apprenticeship as a foundation for your future career?

We offer a solid foundation for the start of your career with an apprenticeship. This means getting to know the company and its operations and gaining basic technical knowledge for a required skill-set. Alongside your technical training during the apprenticeship, you will also gain interdisciplinary skills in time management, presentation and communication, and personal development (to name a few).

An apprenticeship in one of our service fields is the opportunity to:

  • Gain extensive on-the-job training under the supervision of qualified technicians.
  • Upon successful completion, an opportunity for ongoing employment within our Service Division as a Miele Field Service Technician.
  • Fully funded Certificate III in Appliance Servicing or a state equivalent course.
  • Attainment of Disconnect/Reconnect Electrical Licence following completion of the Certificate III.

The prerequisites for a successful application with us are above-average academic performance and successful completion of education.

How to Apply

The prerequisites for a successful application with us are above-average academic performance and successful completion of education.

Your application should include:

  • Your personalised cover letter (indicating what field you’re interested in, and in which state you are applying (NSW/VIC etc).
  • A current CV
  • Copies of certificates for the last two semesters

Please email your application to: careers@miele.com.au. When sending an email, please combine all of your application documents into a single pdf file (< 10 MB).

Student Internships

You want to be prepared for your future career? A student internship offers you an exciting introduction.

Schools and universities sometimes incorporate work experience into their curriculum as an opportunity for students to gain an insight into the working world. This usually extends over a period of a few weeks. We like to promote this approach and offer various employment opportunities. With our openings in business administration as well as in the electrical and metalwork fields, we can introduce you gradually to the world of work and help you with your future career choice.

Our openings for internships are highly sought after. We therefore recommend that you submit your application directly as soon as the deadline is announced.

How to Apply

DO YOU WANT TO BE PREPARED FOR YOUR FUTURE CAREER?

A STUDENT INTERNSHIP OFFERS YOU AN EXCITING INTRODUCTION.

Schools and universities sometimes incorporate work experience into their curriculum as an opportunity for students to gain an insight into the working world. This usually extends over a period of a few weeks. We like to promote this approach and offer various employment opportunities. With our openings in business administration as well as in the electrical and metalwork fields, we can introduce you gradually to the world of work and help you with your future career choice.

Our openings for internships are highly sought after. We, therefore, recommend that you submit your application directly as soon as the deadline is announced.

Please send us:

SCHOOL STUDENTS

  • Your personalised cover letter indicating your desired field of employment
  • A current CV
  • A copy of your certifications from the past semester

UNIVERSITY STUDENTS

  • A cover letter
  • A current CV
  • Copies of qualification certificates
  • Academic regulations of your university
  • Performance records/grades
  • academic regulations of your university
  • performance records, grades

Please email your application to: careers@miele.com.au. When sending an email, please combine all of your application documents into a single pdf file (< 10 MB).

Miele’s Sustainablity Journey

“To us, sustainability is a journey. We understand it as the accelerator to move Miele forward. In all our projects, we continually work towards sustainable innovations that will help make a difference in the world.” (Subheading)

For Miele, sustainability is entrenched in the values & traditions of the company and is the absolute foundation for long-term corporate success. Miele is a member of the UN sustainability organisation Global Compact and signatory of the “Diversity Charter”. Miele publishes a sustainability report every two years.

We have adopted an environmental management system in line with the international environmental standard ISO14001. We do this through various initiatives including, energy and water savings, waste reduction and recycling from our staff kitchens, Miele Experience Centres, offices and our warehouses.

“We recently embarked on a sustainable production journey with our latest content series. We challenged ourselves to make the production a completely sustainable one, working with limited crew and using only battery powered equipment, reducing waste and recycling on set. In an industry first, we are humbled to have been awarded the ‘Green Seal’ certification by the Environmental Media Association (EMA), a body which honours and recognises progress in sustainable production.”

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